Human resource business partner role in respect to internal corporate social responsibility: The case of banking sector

IF 1.5 Q3 MANAGEMENT

Human systems management Pub Date : 2023-11-18 DOI:10.3233/hsm-230113

Ž. Stankevičiūtė, Justina Kalvaitienė

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引用次数: 0

Abstract

BACKGROUND: For last decade, human resource (HR) function has had to move from its traditional operational, administrative role towards a more strategic role. In the light of transformation and drawing upon business partnering concept (the most well-known Ulrich model), a new formal position of an HR business partner, who acts as an HR subject-matter expert for the leaders of that particular business, has been established in some organisations. Although previous literature suggests the involvement of human resource management (HRM) in the development and implementation of socially responsible business activities, there is a lack of evidence on HR professionals’ role regarding internal corporate social responsibility (CSR), which implies behaviour towards employees. OBJECTIVE: To reveal the role of an HR business partner while developing and implementing internal CSR activities. METHODS: Qualitative research; semi-structured interviews with employees working as HR business partners in the banking sector were conducted. RESULTS: The results revealed a significant HR business partner role in addressing internal CSR, in terms of work-life balance (WLB), diversity and inclusion, learning and development, and psychological and physical well-being. CONCLUSIONS: The research results expand the knowledge on the link between HRM and internal CSR. Moreover, the findings have significant implications encouraging organisations to empower HR professionals to act within the internal CSR field.

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人力资源业务伙伴在内部企业社会责任方面的作用：银行业案例

背景：过去十年来，人力资源（HR）职能不得不从传统的业务和行政角色转向更具战略意义的角色。鉴于这种转变，并借鉴业务合作伙伴概念（最著名的乌尔里希模式），一些组织设立了人力资源业务合作伙伴这一新的正式职位，作为特定业务领导人的人力资源主题专家。虽然以往的文献表明，人力资源管理（HRM）参与了企业社会责任活动的开发和实施，但缺乏有关人力资源专业人员在内部企业社会责任（CSR）方面所扮演角色的证据，而这意味着对员工的行为。目标：揭示人力资源业务合作伙伴在制定和实施内部企业社会责任活动中的作用。方法：定性研究；对银行业人力资源业务合作伙伴的员工进行半结构式访谈。结果：研究结果表明，人力资源业务合作伙伴在解决内部企业社会责任问题时，在工作与生活平衡（WLB）、多样性与包容性、学习与发展以及身心健康方面发挥着重要作用。结论：研究结果拓展了有关人力资源管理与内部企业社会责任之间联系的知识。此外，研究结果还具有重要意义，鼓励各组织授权人力资源专业人员在内部企业社会责任领域采取行动。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Human systems management MANAGEMENT-

CiteScore

3.50

自引率

30.40%

发文量

期刊介绍： Human Systems Management (HSM) is an interdisciplinary, international, refereed journal, offering applicable, scientific insight into reinventing business, civil-society and government organizations, through the sustainable development of high-technology processes and structures. Adhering to the highest civic, ethical and moral ideals, the journal promotes the emerging anthropocentric-sociocentric paradigm of societal human systems, rather than the pervasively mechanistic and organismic or medieval corporatism views of humankind’s recent past. Intentionality and scope Their management autonomy, capability, culture, mastery, processes, purposefulness, skills, structure and technology often determine which human organizations truly are societal systems, while others are not. HSM seeks to help transform human organizations into true societal systems, free of bureaucratic ills, along two essential, inseparable, yet complementary aspects of modern management: a) the management of societal human systems: the mastery, science and technology of management, including self management, striving for strategic, business and functional effectiveness, efficiency and productivity, through high quality and high technology, i.e., the capabilities and competences that only truly societal human systems create and use, and b) the societal human systems management: the enabling of human beings to form creative teams, communities and societies through autonomy, mastery and purposefulness, on both a personal and a collegial level, while catalyzing people’s creative, inventive and innovative potential, as people participate in corporate-, business- and functional-level decisions. Appreciably large is the gulf between the innovative ideas that world-class societal human systems create and use, and what some conventional business journals offer. The latter often pertain to already refuted practices, while outmoded business-school curricula reinforce this problematic situation.