Exertions of Cabin Crew of Malaysian Based Airlines

Abstract

- Cabin crews provide first hand services to passengers during flights and they are vital to ensure the comfort of passengers. The functionalities of cabin crews varies and some of these tasks require substantial amount of physical fitness. This paper denoted the physical exertions of cabin crews through Rated Perceived Exertions where the tasks of cabin crews were measured in terms of the exertions produced by the crews.