Unravelling the Influence of Management Support, Colleague Support, Compensation and Benefits, and Job Security on Employee Job Performance during the Business Recovery Phase

Nur Yasmin Muhamad Raffin, Rosnidar Borhnnudin, Noor Zalina Zailani, Suriana Ramli
{"title":"Unravelling the Influence of Management Support, Colleague Support, Compensation and Benefits, and Job Security on Employee Job Performance during the Business Recovery Phase","authors":"Nur Yasmin Muhamad Raffin, Rosnidar Borhnnudin, Noor Zalina Zailani, Suriana Ramli","doi":"10.24191/e-aj.v12i2.23946","DOIUrl":null,"url":null,"abstract":"A heightened emphasis on business recovery and expansion characterizes the post-pandemic era. According to reports, numerous organizations in Malaysia have encountered a decline in their business performance due to the ongoing pandemic. The restoration of the company's performance is significantly dependent on its human resources. The performance of employees is a critical factor that determines the success or failure of an organization. Given the unfavourable circumstances, it is imperative to recognize the issues that may impact employee performance during crisis recovery. Therefore, individuals who exhibit a high level of commitment towards an organization are more inclined to exert more significant effort and dedication compared to their less devoted counterparts. Hence, this research investigates the correlation between the independent variables, specifically management support, remuneration and benefits, colleague support, and job security, and the dependent variable of employee work performance. This research employs Herzberg's Two-Factor Theory to elucidate the correlation between the independent and dependent variables. The present study employs a quantitative methodology, utilizing an online questionnaire as the significant data collection instrument. 86 responses were analyzed using the Statistical Package for Social Science (SPSS) version 27. The study results indicate a favourable and statistically significant correlation between colleague support, job security, and employee work performance. There is no significant association between managerial support, compensation, and benefits and employee work performance. The primary determinant in this study is the level of assistance colleagues provide. The factors of colleague support and job security are indicative of hygiene considerations, which serve to mitigate employee unhappiness. Hence, the findings of this research can serve as a valuable framework for organizations to improve their managerial practices, particularly concerning fostering colleague support and ensuring job security to raise satisfaction with work and subsequently boost employee job performance.","PeriodicalId":11454,"journal":{"name":"e-Academia Journal","volume":"38 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2023-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"e-Academia Journal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.24191/e-aj.v12i2.23946","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

Abstract

A heightened emphasis on business recovery and expansion characterizes the post-pandemic era. According to reports, numerous organizations in Malaysia have encountered a decline in their business performance due to the ongoing pandemic. The restoration of the company's performance is significantly dependent on its human resources. The performance of employees is a critical factor that determines the success or failure of an organization. Given the unfavourable circumstances, it is imperative to recognize the issues that may impact employee performance during crisis recovery. Therefore, individuals who exhibit a high level of commitment towards an organization are more inclined to exert more significant effort and dedication compared to their less devoted counterparts. Hence, this research investigates the correlation between the independent variables, specifically management support, remuneration and benefits, colleague support, and job security, and the dependent variable of employee work performance. This research employs Herzberg's Two-Factor Theory to elucidate the correlation between the independent and dependent variables. The present study employs a quantitative methodology, utilizing an online questionnaire as the significant data collection instrument. 86 responses were analyzed using the Statistical Package for Social Science (SPSS) version 27. The study results indicate a favourable and statistically significant correlation between colleague support, job security, and employee work performance. There is no significant association between managerial support, compensation, and benefits and employee work performance. The primary determinant in this study is the level of assistance colleagues provide. The factors of colleague support and job security are indicative of hygiene considerations, which serve to mitigate employee unhappiness. Hence, the findings of this research can serve as a valuable framework for organizations to improve their managerial practices, particularly concerning fostering colleague support and ensuring job security to raise satisfaction with work and subsequently boost employee job performance.
解读企业恢复阶段管理支持、同事支持、薪酬福利和工作保障对员工工作绩效的影响
后大流行病时代的特点是更加重视业务的恢复和扩展。据报道,由于疫情的持续蔓延,马来西亚的许多组织都遇到了经营业绩下滑的问题。公司业绩的恢复在很大程度上取决于人力资源。员工的表现是决定一个组织成败的关键因素。在这种不利的情况下,必须认识到危机恢复期间可能影响员工绩效的问题。因此,与奉献精神较差的员工相比,对组织表现出高度承诺的员工更愿意付出更多努力和奉献。因此,本研究调查了自变量,即管理支持、薪酬福利、同事支持和工作保障,与因变量员工工作绩效之间的相关性。本研究采用赫茨伯格的双因素理论来阐明自变量和因变量之间的相关性。本研究采用定量方法,以在线问卷作为重要的数据收集工具。使用社会科学统计软件包(SPSS)27 版对 86 份答复进行了分析。研究结果表明,同事支持、工作保障和员工工作绩效之间存在良好的统计学相关性。管理支持、薪酬和福利与员工工作绩效之间没有明显关联。本研究的主要决定因素是同事提供的帮助程度。同事支持和工作保障这两个因素表明了卫生方面的考虑,有助于减轻员工的不愉快。因此,本研究的结果可以作为组织改进其管理实践的宝贵框架,特别是在促进同事支持和确保工作安全方面,以提高工作满意度,进而提高员工的工作绩效。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 求助全文
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信