EVALUASI PADA WEBSITE SRAGENKAB.GO.ID MENGGUNAKAN METODE WEB USABILITY EVALUATION (WEBUSE) DAN WEB CONTENT ACCESSIBILITY GUIDELINES (WCAG) 2.1

Teknomatika: Jurnal Informatika dan Komputer Pub Date : 2023-11-27 DOI:10.30989/teknomatika.v16i1.1105

Siti Fatimah, Ahmad Hanafi, Kharisma, Alfun Roehatul Jannah

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Abstract

The sragenkab.go.id website serves as a vital platform supporting the operations of the Sragen district government, disseminating accurate and prompt information to the public. However, various issues hamper its functionality, such as interface display problems, unclear layout, non-functional links, excessively simple design, and slow response times. To address these concerns, this study aims to evaluate the sragenkab.go.id website's usability and accessibility aspects using the Website Usability Evaluation (WEBUSE) method and the Web Content Accessibility Guideline (WCAG) 2.1 method, respectively. Using the WEBUSE method, a survey questionnaire was distributed to 100 respondents from Sragen to assess the usability level of the website. The obtained score of 0.65 indicated that the website's usability is categorized as "good" and has been accepted by the users. On the other hand, the accessibility evaluation using the WCAG 2.1 method, with the assistance of the WAVE tool and accessibilitychecker, revealed a score below 75%, indicating a significant risk of non-compliance with international accessibility standards. In conclusion, the sragenkab.go.id website exhibits commendable usability; however, it falls short in terms of accessibility. The findings emphasize the importance of optimizing the website's accessibility to adhere to international regulatory standards, ensuring equitable access to information and services for all users. Future improvement efforts should focus on rectifying accessibility issues to enhance the overall user experience and inclusivity of the website.

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对 sragenkab.go.id 网站的评估采用了网络可用性评估 (webuse) 和网络内容可访问性指南 (wcag) 2.1 的方法。

sragenkab.go.id网站是支持斯拉根区政府运作的重要平台，向公众发布准确、及时的信息。然而，各种问题阻碍了网站功能的发挥，如界面显示问题、布局不清晰、链接功能缺失、设计过于简单以及响应速度缓慢等。为了解决这些问题，本研究旨在分别使用网站可用性评估（WEBUSE）方法和《网站内容可访问性指南》（WCAG）2.1 方法对 sragenkab.go.id 网站的可用性和可访问性进行评估。使用 WEBUSE 方法，向来自 Sragen 的 100 名受访者发放了调查问卷，以评估网站的可用性水平。所得分数为 0.65，表明网站的可用性被归类为 "良好"，并得到了用户的认可。另一方面，在 WAVE 工具和可访问性检查器的帮助下，使用 WCAG 2.1 方法进行的可访问性评估显示，得分低于 75%，表明存在不符合国际可访问性标准的重大风险。总之，sragenkab.go.id 网站的可用性值得称赞，但在无障碍性方面却存在不足。调查结果强调了优化网站无障碍性的重要性，以符合国际监管标准，确保所有用户都能公平地获取信息和服务。今后的改进工作应侧重于纠正无障碍问题，以提高网站的整体用户体验和包容性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Teknomatika: Jurnal Informatika dan Komputer

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