Informal workplace learning and employability: The mediating role of competency development among financial sector employees in Bhutan

Manju Shree Pradhan, Vichayanan Rattanawiboonsom, F. Panya
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Abstract

Amidst the rapid changes of this era, time constraints act as impediments to employees’ skill acquisition. However, a promising solution emerges in the form of informal workplace learning (IWL). Despite its potential, the precise impact of IWL on employability and competency development has remained an enigma. To unravel this, the present study draws upon the insights of the social learning theory. It delves deep into the impact of IWL on employability, incorporating competency development as a mediating element. The research also examines the potential moderating roles of learning goal orientation (LGO) and self-directed learning orientation (SDLO) in the IWL-competency development relationship. Leveraging data from 512 banking sector participants, the study employs a rigorous deductive design, administering a structured questionnaire through stratified random sampling. Analytical rigor is upheld via Confirmatory Factor Analysis, revealing squared multiple correlations (0.331 to 0.94) and affirming the CFA model’s validity and reliability through indices like average variance extracted (AVE) and composite reliability (CR). The hypotheses are subsequently evaluated through structural equation modelling (SEM). Findings reveal a substantial impact of IWL on employability (β = 0.13), with competency development effectively mediating this relationship (β = 0.30). While the anticipated moderating roles of LGO and SDLO do not manifest, this research furnishes valuable insights for organizations aiming to bolster their workforce’s proficiency and employability via IWL. The study contributes to the discourse on learning strategies amidst the contemporary professional landscape, urging organizations to harness the potential of IWL to foster adaptability and growth.
非正规工作场所学习与就业能力:不丹金融业员工能力发展的中介作用
在这个瞬息万变的时代,时间限制成为员工学习技能的障碍。然而,非正式工作场所学习(IWL)是一种很有前途的解决方案。尽管非正式工作场所学习很有潜力,但它对就业能力和能力发展的确切影响仍然是个谜。为了解开这个谜团,本研究借鉴了社会学习理论的见解。研究深入探讨了综合工 作学习对就业能力的影响,并将能力发展作为一个中介因素。研究还探讨了学习目标导向(LGO)和自主学习导向(SDLO)在综合工作学习与能力发展关系中的潜在调节作用。本研究利用 512 名银行业参与者的数据,采用严格的演绎设计,通过分层随机抽样的方式发放结构化问卷。分析的严谨性通过确认性因子分析得以保证,该分析揭示了平方多重相关性(0.331 至 0.94),并通过平均方差提取(AVE)和综合信度(CR)等指标肯定了 CFA 模型的有效性和可靠性。随后,通过结构方程模型(SEM)对假设进行了评估。研究结果表明,综合工作能力对就业能力有重大影响(β = 0.13),而能力发展则有效地调节了这种关系(β = 0.30)。虽然预期中的 LGO 和 SDLO 的调节作用并没有显现出来,但这项研究为那些希望通过 IWL 提高员工能力和就业能力的组织提供了宝贵的启示。本研究有助于探讨当代职业环境中的学习策略,敦促组织利用综合工作学习的潜力来促进适应性和成长。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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