Research on User Experience and Needs of Virtual Reality Learning Home Appliances

2023 IEEE 5th Eurasia Conference on Biomedical Engineering, Healthcare and Sustainability Pub Date : 2023-11-29 DOI:10.3390/engproc2023055028

Yu-Hsuan Huang, Chien-Hsiung Chen, Yo-Wen Liang

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Abstract

: The surge in e-commerce and the COVID-19 pandemic has dramatically driven the demand for home appliances. However, this surge has also resulted in a proportional increase in electrical accidents. Furthermore, the current product manual does not provide users with intuitive and timely information. Virtual reality (VR) can deliver effective learning information with its exceptional simulation capabilities and immersive content. Thus, we explored the application of VR to enhance home appliances’ display and user experience for user demand to deliver the manuals on the appliances and promote safe uses. A purposive sampling technique was employed, and 12 target users participated in the in-depth interviews. In the study, the VR application of the home appliance product experience and learning showed positive outcomes. The results can be used as a reference for future design. According to the users’ feedback, we summarized and proposed eight future design directions for enhancing the virtual home appliance experience.

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虚拟现实学习型家电的用户体验与需求研究

:电子商务的迅猛发展和 COVID-19 的流行极大地推动了对家用电器的需求。然而，这种激增也导致了电器事故的相应增加。此外，目前的产品手册无法为用户提供直观、及时的信息。虚拟现实（VR）凭借其卓越的模拟能力和身临其境的内容，可以提供有效的学习信息。因此，我们针对用户的需求，探索应用 VR 来增强家电产品的显示效果和用户体验，以提供家电产品的使用手册，促进安全使用。研究采用了目的性抽样技术，12 位目标用户参与了深度访谈。在研究中，VR 在家电产品体验和学习方面的应用取得了积极成果。研究结果可作为未来设计的参考。根据用户的反馈，我们总结并提出了增强虚拟家电体验的八个未来设计方向。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

2023 IEEE 5th Eurasia Conference on Biomedical Engineering, Healthcare and Sustainability

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