Is CSR still optional for Luxury Brands, or can they afford to ignore it?

Saloni Gupta, Neha Bothra
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Abstract

Can we learn survival and success in isolation? Can Luxury Companies afford to think of Corporate social responsibility (CSR) as an optional aspect? This paper discusses pioneering steps towards CSR in the context of the rapidly expanding luxury market. This further impels these brands to tradeoff between Profit-Planet, revisiting the initiatives and impediments pragmatically. The scholars have advocated the inspirational forces behind CSR contributions varying from the environment's need to strengthen goodwill to serve sustainability/existential crisis to institutional expectations. The stakeholders have augmented expectations from luxury brands towards society with each passing year in proportion to the revenue. This shift not only bags goodwill and promotes positive word-of-mouth in the industry but also enhances the brand's reputation. Luxury brands, often seen as symbols of opulence and exclusivity, are inherently expected to demonstrate social and environmental responsibility. Additionally, there is a growing awareness among consumers who seek brands that align with their values, making CSR a strategic imperative for luxury companies to maintain their brand reputation and customer loyalty. CSR is crucial for luxury companies, especially from a long-term sustainability and Sustainable Development Goals (SDGs) perspective. These market giants are at par with the SDG goals: SDG 1(No Poverty), SDG 3 (Good Health and Well-being), SDG 4 (Quality Education), SDG 8 (Decent work and economic growth), SDG 10 (Reducing inequalities), SDG 12(Responsible Consumption and Production), etc. In essence, CSR is not just a moral imperative for luxury companies, it is a strategic necessity that aligns their business objectives with the global agenda for sustainable development, ensuring long-term viability and relevance in a rapidly evolving world.
对于奢侈品牌来说,企业社会责任是否仍是可有可无的,或者说它们是否可以忽视企业社会责任?
我们能在孤立中学习生存和成功吗?奢侈品公司能否将企业社会责任视为一个可有可无的方面?本文讨论了在快速扩张的奢侈品市场背景下,企业社会责任的先驱步骤。这进一步促使这些品牌在 "利润-地球 "之间进行权衡,以务实的态度重新审视各项举措和阻碍因素。学者们提倡企业社会责任背后的激励力量,从环境对加强商誉的需求,到服务于可持续发展/生存危机,再到制度期望,不一而足。利益相关者对奢侈品牌的社会期望逐年提高,与收入成正比。这种转变不仅能在行业中赢得商誉,促进积极的口碑传播,还能提高品牌的声誉。奢侈品牌通常被视为奢华和尊贵的象征,从本质上讲,人们期望它们承担起社会和环境责任。此外,消费者寻求与其价值观一致的品牌的意识日益增强,这使得企业社会责任成为奢侈品公司维护品牌声誉和客户忠诚度的战略要务。企业社会责任对奢侈品公司至关重要,尤其是从长期可持续发展和可持续发展目标(SDGs)的角度来看。这些市场巨头与可持续发展目标保持一致:可持续发展目标 1(消除贫困)、可持续发展目标 3(良好的健康和福祉)、可持续发展目标 4(优质教育)、可持续发展目标 8(体面工作和经济增长)、可持续发展目标 10(减少不平等)、可持续发展目标 12(负责任的消费和生产)等。从本质上讲,企业社会责任不仅是奢侈品公司的道德义务,也是一种战略需要,它使公司的业务目标与全球可持续发展议程保持一致,确保公司在快速发展的世界中具有长期的生存能力和相关性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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