The Effect of Environmental and Ergonomic Stimuli of the Work Environment on Employees’ Behavior by the Mediating Role of General Health

Abstract

Objectives: Considering the importance of employees' behavior in service organizations and its significant impact on their success and failure, the present study investigates the environmental and ergonomic factors affecting the mental health and behavior of employees in one of the branches of Islamic Azad University. Methods: The present study is applied in terms of purpose and descriptive-correlational in terms of data gathering and analysis. The statistical population of the study includes: 315 employees of Rasht Branch of Azad University, out of them 196 people were selected by random sampling method and the necessary data were collected using a questionnaire. Structural equation modeling and SMART PLS3 software were used to test the hypotheses. Results: According to the findings, workplace layout affects on use of work equipment (0.389), use of office chair (0.252) and environmental conditions (0.538), but the effect of workplace layout on the posture of employees was not confirmed in 5 percent significance level. Also, the effect of posture (0.586), layout (0.440), work equipment (0.458), office chair (0.345) and environmental conditions (0.550) on public health and also the effect of general health (0.690) and environmental conditions (0.158) on employees’ behavior is significant. Examining the indirect relationships of the research model also shows that workplace layout affects employee behavior through the general health and environmental conditions. Workplace layout influences employees’ behavior through work equipment, office chair, environment conditions and general health. Conclusion: The indirect effect of workplace layout on employees’ behavior through public health has the highest impact (0.304), therefore, making policies for the general health, can improve employees’ behavior.