How Does Inclusion Impact Employees in Organisations? Literature Review

Alicja Dudek
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Abstract

Purpose: The purpose of this systematic literature review is to review the current state of research on the impact of inclusion in organisations on employees. Methods and materials used: The presented analysis of the empirical literature on the impact of inclusion was undertaken utilising two databases: Scopus and the Web of Science. In addition, a manual search of prominent journals within the ‘Organisational Behaviour and Human Resource Management’ category was performed. A total of 166 articles resulted from the conducted literature search, with 11 studies meeting the inclusion criteria. Main findings: Inclusion is a concept inspiring empirical research aiming to identify the positive impact of inclusiveness on employees in organisations. Empirical research indicates that inclusiveness has a positive impact on employees by stimulating their creativity, reducing turnover, increasing organisational commitment and citizenship behaviour, and improving employee well‑being and self- ‑esteem. The area that has received the most attention is inclusive leadership, but inclusive practices and, more broadly, inclusive organisations are also explored. Principal conclusion: The research focuses on the positive impact of inclusion on an organisation’s employees: their attitude, behaviour and intentions. The review has revealed that the dominant stream of research is inclusive leadership. What is lacking, however, is empirical research on how inclusion affects other stakeholders, so future studies should explore that.
包容如何影响组织中的员工?文献综述
目的:本系统性文献综述旨在回顾有关组织中包容性对员工影响的研究现状。使用的方法和材料:本文利用两个数据库对有关包容性影响的实证文献进行了分析:Scopus 和 Web of Science。此外,还对 "组织行为与人力资源管理 "类别中的著名期刊进行了人工搜索。通过文献检索共获得 166 篇文章,其中 11 项研究符合纳入标准。主要结论包容性是一个激发实证研究的概念,旨在确定包容性对组织中员工的积极影响。实证研究表明,包容性通过激发员工的创造力、降低离职率、提高组织承诺和公民行为,以及改善员工福利和自尊,对员工产生积极影响。最受关注的领域是包容性领导力,但也探讨了包容性实践以及更广泛的包容性组织。主要结论:研究的重点是全纳对组织员工的积极影响:他们的态度、行为和意向。综述显示,包容性领导是研究的主流。然而,缺乏的是关于全纳如何影响其他利益相关者的实证研究,因此今后的研究应探讨这一点。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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