Modeling barriers to adoption of digitization in supply chains using FTOPSIS and its impact on sustainability TBL

S. Rane, G. Abhyankar, M. Kirkire, Rajeev Agrawal
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Abstract

PurposeThis article aims at - exploring and prioritizing the barriers to adoption of digitization in supply chains (SCs), categorizing them into sustainability triple bottom line (STBL) based upon their direct impact and suggesting digital technologies to address each barrier.Design/methodology/approachA five-phase methodology is used which consists of an exploration of 44 barriers to the adoption of digitization in SCs, analysis of 44 barriers for mean, standard deviation and Cronbach alpha based on questionnaire-based feedback of 25 experts, extraction of 10 most significant barriers through 05 experts, followed by categorization of the barriers into STBL referring to their direct impact on STBL, prioritization of ten barriers using Fuzzy Technique for Order Performance by Similarity to Ideal Solution and recommendation of digital technologies to address each barrier.FindingsWhile all the barriers considered in this study significantly impede the adoption of digitization in SCs, lack of top management commitment (B1) is found to be most crucial while lack of culture toward use of information and communication technology required for digitization (B3) has minimum impact. Large investment in digital infrastructure (B6), difficulty in integration of cyber physical systems (CPSs) on varied platforms (B8) and lack of experts having knowledge of digital technologies (B2) are equally important barriers requiring more attention while adopting digitization in SCs.Research limitations/implicationsThis study is mainly based on feedback from 25 seasoned experts; a wider cross section of experts will give more insight.Practical implicationsThe outcomes are very significant for organizations looking to adopt digitization in their SCs. Simultaneous consideration to all the barriers becomes impractical hence prioritization of same will be useful for the SC managers to benchmark their preparedness and decide strategies for the adoption of digitization with due consideration toward the impact of barriers on STBL. The digital technologies recommended will further aid in planning the digital strategies to address each barrier.Originality/valueA unique approach to explore, analyze, prioritize and categorize the barriers to adoption of digitization in SCs is used to provide a deeper understanding of factors deterring the same. It implies that a supportive top management along with systematic allocation of finances plays a crucial role. The importance of availability of digital experts for integrating CPSs on a single platform is also highlighted. The digital technologies recommended will further assist the organizations toward adoption of digitization in SCs with due consideration to STBL.
利用 FTOPSIS 对供应链中采用数字化的障碍及其对可持续性的影响进行建模 TBL
目的 本文旨在探讨供应链(SC)中采用数字化的障碍并确定其优先次序,根据其直接影响将其归类为可持续发展三重底线(STBL),并提出解决每个障碍的数字技术建议。设计/方法/途径采用了五阶段方法,包括探索供应链采用数字化的 44 个障碍,根据 25 位专家的问卷反馈分析 44 个障碍的平均值、标准偏差和 Cronbach alpha,通过 05 位专家提取 10 个最重要的障碍,然后根据障碍对 STBL 的直接影响将其归类为 STBL,使用模糊技术根据与理想解决方案的相似度排列 10 个障碍的优先级,并建议采用数字技术解决每个障碍。研究结果虽然本研究中考虑的所有障碍都严重阻碍了自然科学部门采用数字化,但研究发现缺乏高层管理承诺(B1)最为关键,而缺乏使用数字化所需的信息和通信技术的文化(B3)影响最小。对数字基础设施的大量投资(B6)、在不同平台上整合网络物理系统(CPS)的困难(B8)以及缺乏具备数字技术知识的专家(B2)也是同样重要的障碍,需要在自然科学部门采用数字化时给予更多关注。同时考虑所有障碍是不切实际的,因此,对这些障碍进行优先排序将有助于自然科学部门的管理者为其准备情况制定基准,并在适当考虑障碍对 STBL 的影响的情况下,为采用数字化制定战略。建议采用的数字技术将进一步帮助规划数字战略,以解决每个障碍。原创性/价值采用独特的方法来探索、分析、优先排序和分类自然科学部门采用数字化的障碍,从而更深入地了解阻碍采用数字化的因素。这意味着,支持性的高层管理以及系统性的资金分配起着至关重要的作用。此外,还强调了数字专家在单一平台上整合 CPS 的重要性。建议采用的数字技术将进一步帮助各组织在适当考虑到 STBL 的情况下在自然科学部门采用数字化技术。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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