Unraveling the Nexus: Exploring informal workplace learning, competency development, and employability through a mixed method approach

Abstract

This research was carried out utilizing both quantitative and qualitative methods to examine the correlation between Informal Workplace Learning (IWL) and Employability. This investigation considers the role of competency development as an intermediary factor. The study tested a moderated mediation model using data collected from 512 employees from all five banks located in Bhutan. The findings supported initial hypotheses. Utilizing structural equation modelling (SEM), the study found that IWL significantly impacts employability, and this relationship is fully mediated by competency development. However, the expected moderating effects of Self-directed Learning Orientation (SDLO) and Learning Goal Orientation (LGO) on the connection between IWL and competency development were not observed. In simpler terms, the results suggest that IWL contributes to the development of competencies, which in turn enhances employability. Yet, SDLO and LGO do not enhance the influence of IWL on competency development. Additionally, qualitative techniques were employed to gather insights into the experiences related to IWL, competency development, and employability, providing a complementary perspective to quantitative findings. Overall, this study holds significance for shaping human resource policies formulation and strategies related to employee growth and development.