Role ambiguity and work alienation during the COVID-19 pandemic: the perspective of occupational disidentification

IF 3.1 4区 管理学 Q2 MANAGEMENT
Huihui Tang, Yan Liu, Raymond Loi, C. Chow, Ning Jiang
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引用次数: 0

Abstract

PurposeThis study examines why and when nurses' role ambiguity leads to their work alienation during the COVID-19 pandemic.Design/methodology/approachSurvey data were collected from 335 hospital nurses in Ma’anshan, China. The data were analyzed using hierarchical regression and bootstrapping.FindingsOccupational disidentification mediated the relationship between role ambiguity and work alienation. This mediating effect was not significant when nurses possessed a high level of perceived climate of prioritizing COVID-19 infection prevention (PCIP).Practical implicationsTo reduce nurses' work alienation in a pandemic situation, the hospital management team should pay attention to and try to minimize the nurses' role ambiguity and occupational disidentification. When doing so, the management team will find it particularly helpful if they can make nurses perceive a strong climate of PCIP.Originality/valueThis study contributes to the existing knowledge of role ambiguity and work alienation by highlighting occupational disidentification as a mediator after controlling for organizational identification in the context of COVID-19. It further demonstrates when the mediating role of occupational disidentification is likely to be strong or weak by studying the moderating effect of perceived climate of PCIP.
COVID-19 大流行期间的角色模糊和工作疏离:职业认同的视角
目的 本研究探讨了在 COVID-19 大流行期间,护士的角色模糊性为何以及何时会导致其工作疏离感。结果职业不认同在角色模糊与工作疏离之间起中介作用。为了减少大流行病情况下护士的工作疏离感,医院管理团队应关注并尽量减少护士的角色模糊和职业不认同。本研究在 COVID-19 的背景下,在控制了组织认同之后,强调了职业不认同是一个中介因素,从而为现有的关于角色模糊和工作疏离的知识做出了贡献。通过研究感知到的 PCIP 气候的调节作用,本研究进一步证明了职业不认同的中介作用可能是强还是弱。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
5.50
自引率
6.20%
发文量
26
期刊介绍: ■Communication and its influence on action ■Developments in leadership styles ■How managers achieve success ■How work design affects job motivation ■Influences on managerial priorities and time allocation ■Managing conflicts ■The decision-making process in Eastern and Western business cultures
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