Pengaruh Sanksi Perpajakan, Kesadaran Wajib Pajak, Dan Kualitas Pelayanan Pajak Terhadap Kepatuhan Pelaporan SPT Wajib Pajak Orang Pribadi

E. Amalia, Retno Indah Hernawati, N. Durya, Wikan Isthika
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Abstract

The aim of the research is to determine the effect of tax sanctions, taxpayer awareness, and tax service quality on individual taxpayer tax return reporting compliance (Study on employees of Bank BTN Syariah KCS Semarang). The population of this study consisted of 126 respondents and used a saturated sample. The data collection technique uses print media in the form of a questionnaire distributed to employees of Bank BTN Syariah KCS Semarang. Data analysis uses descriptive statistical tests, validity & reliability tests, classical assumption tests, multiple linear regression tests, model tests and hypothesis tests. The results of the research prove that tax sanctions and the quality of tax services influence taxpayer compliance, while taxpayer awareness does not influence taxpayer compliance.
税收制裁、纳税人意识和纳税服务质量对个人纳税人纳税申报合规性的影响
本研究旨在确定税务制裁、纳税人意识和税务服务质量对个人纳税人纳税申报合规性的影响(对三宝垄 BTN Syariah KCS 银行员工的研究)。研究对象包括 126 名受访者,采用饱和样本。数据收集技术采用印刷媒体,以调查问卷的形式分发给三宝垄 BTN Syariah KCS 银行的员工。数据分析采用描述性统计检验、有效性和可靠性检验、经典假设检验、多元线性回归检验、模型检验和假设检验。研究结果证明,税务制裁和税务服务质量会影响纳税人的遵从度,而纳税人意识不会影响纳税人的遵从度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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