Exploring users’ desire for transparency and control in news recommender systems: A five-nation study

IF 2.7 2区文学 Q1 COMMUNICATION

Journalism Pub Date : 2023-12-18 DOI:10.1177/14648849231222099

Eliza Mitova, Sina Blassnig, Edina Strikovic, Aleksandra Urman, Claes de Vreese, Frank Esser

引用次数: 0

Abstract

As news organizations increasingly adopt AI-driven technologies like news recommender systems (NRS), notions of responsible artificial intelligence (AI) design have attracted significant scholarly and public attention. Particularly, transparency and user control are crucial for the fulfilment of democratic freedoms and human rights. However, users’ desire for such features in NRS has not yet been sufficiently examined. Therefore, this study set out to comparatively examine how individual-level characteristics contribute to the desirability of transparency and user control in NRS across five nations (Netherlands, Poland, Switzerland, United Kingdom, United States; N = 5079). We show that the desire for features of responsible NRS is shaped by individual-level characteristics like NRS-related concerns and algorithmic awareness but does not always manifest equally across different national settings. By considering the audience’s view on features of responsible NRS, our study can be a stepping stone towards responsible journalistic AI.

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探索用户对新闻推荐系统透明度和控制权的渴望：五国研究

随着新闻机构越来越多地采用人工智能驱动的技术，如新闻推荐系统（NRS），负责任的人工智能（AI）设计理念引起了学术界和公众的极大关注。特别是，透明度和用户控制对于实现民主自由和人权至关重要。然而，用户对 NRS 中此类功能的渴望尚未得到充分研究。因此，本研究旨在比较研究五个国家（荷兰、波兰、瑞士、英国、美国；N = 5079）个人层面的特征是如何促进国家登记系统中透明度和用户控制的可取性的。我们的研究表明，对负责任的 NRS 功能的渴望受个人层面特征的影响，如与 NRS 相关的担忧和算法意识，但在不同的国家环境中并不总是表现相同。通过考虑受众对负责任 NRS 特征的看法，我们的研究可以成为实现负责任新闻人工智能的垫脚石。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journalism COMMUNICATION-

CiteScore

7.90

自引率

10.30%

发文量

123

期刊介绍： Journalism is a major international, peer-reviewed journal that provides a dedicated forum for articles from the growing community of academic researchers and critical practitioners with an interest in journalism. The journal is interdisciplinary and publishes both theoretical and empirical work and contributes to the social, economic, political, cultural and practical understanding of journalism. It includes contributions on current developments and historical changes within journalism.