Digital Contact Tracing for Pandemic Response: The Roles of Cultural Worldviews and Technology Awareness

IF 5 3区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE
Jingguo Wang, Yuan Li
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引用次数: 0

Abstract

Information technologies have been developed and used by government agencies and public authorities to address societal issues, but their effectiveness often hinges on public support and participation. This is evidenced in the use of digital contact tracing (DCT) technology to contain the spread of the coronavirus. Despite the efforts of public authorities and technology firms to develop and promote DCT, its adoption in the United States had been low and uneven. This research resolves the puzzle by showing that the public’s mixed views on DCT are caused by their cultural worldviews, which represent their values and attitudes toward collective responsibility in addressing personal needs as well as social hierarchies and established norms in regulating behaviors. These worldviews influence not only their perceptions of the risks and benefits of the technology but also how they interpret information about the technology. Being more aware of the technology may contribute to, rather than correct, the biases resulting from individuals’ prominent cultural worldviews. This research has practical implications for policymakers and technology developers, highlighting the importance of considering cultural worldviews in communication strategies and technology design. It offers a unique perspective on the interplay between worldviews, technology, and public perception, providing valuable insights for navigating the complex landscape of emerging technologies addressing diverse societal issues.
大流行病应对中的数字联系人追踪:文化世界观和技术意识的作用
政府机构和公共当局开发并使用信息技术来解决社会问题,但其有效性往往取决于公众的支持和参与。数字接触追踪(DCT)技术在遏制冠状病毒传播方面的应用就证明了这一点。尽管公共机构和技术公司努力开发和推广 DCT,但其在美国的采用率一直很低,而且不均衡。这项研究揭示了公众对 DCT 的不同看法是由他们的文化世界观造成的,这些文化世界观代表了他们对解决个人需求的集体责任以及规范行为的社会等级制度和既定准则的价值观和态度。这些世界观不仅影响他们对该技术风险和益处的看法,也影响他们如何解读有关该技术的信息。对技术的更多了解可能会助长而不是纠正个人突出的文化世界观所导致的偏见。这项研究对政策制定者和技术开发者具有实际意义,它强调了在传播策略和技术设计中考虑文化世界观的重要性。它为世界观、技术和公众认知之间的相互作用提供了一个独特的视角,为驾驭解决各种社会问题的新兴技术的复杂局面提供了宝贵的见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
9.10
自引率
8.20%
发文量
120
期刊介绍: ISR (Information Systems Research) is a journal of INFORMS, the Institute for Operations Research and the Management Sciences. Information Systems Research is a leading international journal of theory, research, and intellectual development, focused on information systems in organizations, institutions, the economy, and society.
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