TQM and sustainability: a study of the methods and CSFs of TQM for achieving sustainability

IF 3.6 4区管理学 Q2 MANAGEMENT

Total Quality Management & Business Excellence Pub Date : 2023-12-11 DOI:10.1080/14783363.2023.2289938

Cecilia Silvestri, Luca Silvestri, Michela Piccarozzi, Alessandro Ruggieri

引用次数: 0

Abstract

This study aims to investigate the existing link between Total Quality Management (TQM) and Sustainability, consistent with the Triple Bottom Line (TBL) approach. For this purpose, a Systematic Lit...

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全面质量管理与可持续性：关于全面质量管理实现可持续性的方法和 CSF 的研究

本研究旨在根据三重底线（TBL）方法，调查全面质量管理（TQM）与可持续性之间的现有联系。为此，我们采用了系统文献法（Systematic Lit...

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Total Quality Management & Business Excellence MANAGEMENT-

CiteScore

8.90

自引率

12.80%

发文量

期刊介绍： Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area. Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence.