Digital transformation dilemma in the era of changing dynamics: How organizational culture influence the success of digital transformation

IF 1.5 Q3 MANAGEMENT

Human systems management Pub Date : 2023-12-07 DOI:10.3233/hsm-230163

Khalid H. Alshammari, Mohammad Alshallaqi, Yaser Hasan Salem Al-Mamary

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引用次数: 0

Abstract

BACKGROUND: Digital transformation has become one of the most important topics in business, as companies try to use technology to improve their processes and gain a competitive edge. However, the success of digital transformation projects can be affected by organizational culture, which can make it easier or harder for digital transformation projects to be successfully implemented. OBJECTIVE: This study seeks to investigate the impact of organizational culture on the success of digital transformation. The study measures dimensions of organizational culture and how they impact the success of digital transformation projects. METHODS: 264 employees from various firms provided information via a questionnaire, and the study used Structural Equation Modelling (SEM) with AMOS software to evaluate the information and develop the proposed conceptual framework. RESULTS: The results demonstrate that employee empowerment has a positive and significant impact on digital transformation, while new organizational practice, support of change, and teamwork do not. CONCLUSIONS: These findings are crucial for advancing the current understanding of the role of organizational culture in the success of digital transformation projects. By shedding light on this relationship, this study contributes to the literature on digital transformation and provides organizations with insights that can inform their digital transformation strategies.

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动态变化时代的数字化转型困境：组织文化如何影响数字化转型的成功

背景:数字化转型已经成为商业中最重要的话题之一，因为公司试图利用技术来改进流程并获得竞争优势。然而，数字化转型项目的成功会受到组织文化的影响，这可能会使数字化转型项目的成功实施变得更容易或更困难。目的:本研究旨在探讨组织文化对数字化转型成功的影响。该研究测量了组织文化的维度，以及它们如何影响数字化转型项目的成功。方法:来自不同公司的264名员工通过问卷提供信息，研究使用结构方程模型(SEM)和AMOS软件来评估信息并开发提出的概念框架。结果:结果表明，员工授权对数字化转型具有积极而显著的影响，而新的组织实践、变革支持和团队合作则没有影响。结论:这些发现对于促进当前对组织文化在数字化转型项目成功中的作用的理解至关重要。通过揭示这种关系，本研究为数字化转型的文献做出了贡献，并为组织提供了可以为其数字化转型战略提供信息的见解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Human systems management MANAGEMENT-

CiteScore

3.50

自引率

30.40%

发文量

期刊介绍： Human Systems Management (HSM) is an interdisciplinary, international, refereed journal, offering applicable, scientific insight into reinventing business, civil-society and government organizations, through the sustainable development of high-technology processes and structures. Adhering to the highest civic, ethical and moral ideals, the journal promotes the emerging anthropocentric-sociocentric paradigm of societal human systems, rather than the pervasively mechanistic and organismic or medieval corporatism views of humankind’s recent past. Intentionality and scope Their management autonomy, capability, culture, mastery, processes, purposefulness, skills, structure and technology often determine which human organizations truly are societal systems, while others are not. HSM seeks to help transform human organizations into true societal systems, free of bureaucratic ills, along two essential, inseparable, yet complementary aspects of modern management: a) the management of societal human systems: the mastery, science and technology of management, including self management, striving for strategic, business and functional effectiveness, efficiency and productivity, through high quality and high technology, i.e., the capabilities and competences that only truly societal human systems create and use, and b) the societal human systems management: the enabling of human beings to form creative teams, communities and societies through autonomy, mastery and purposefulness, on both a personal and a collegial level, while catalyzing people’s creative, inventive and innovative potential, as people participate in corporate-, business- and functional-level decisions. Appreciably large is the gulf between the innovative ideas that world-class societal human systems create and use, and what some conventional business journals offer. The latter often pertain to already refuted practices, while outmoded business-school curricula reinforce this problematic situation.