The mediating role of organisational learning capabilities between workplace happiness and organisational citizenship behaviour

IF 2.1 Q1 EDUCATION & EDUCATIONAL RESEARCH

Journal of Workplace Learning Pub Date : 2023-12-04 DOI:10.1108/jwl-06-2023-0100

Preeti Goel, Animesh Singh

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引用次数: 0

Abstract

Purpose

This paper aims to examine whether happiness at workplace (HAW) impacts organisational citizenship behaviour (OCB) and whether this impact can be further improved by promoting learning capabilities in organisations, thus investigating the mediating role of organisational learning capabilities (OLC).

Design/methodology/approach

This study was conducted on knowledge-intensive workers (employees of EdTech companies) in India. Responses were collected via questionnaire in online mode, and after discarding the incomplete responses, 500 replies were considered for data analysis with PLS-SEM technique.

Findings

The outcomes reveal that the HAW has a significant influence on OCB. The outcomes also reveal that this impact is further enhanced with the presence of OLC, thus confirming that OLC operates as a mediator in the link connecting HAW and OCB.

Originality/value

This study makes a distinctive contribution by bringing out the significance of workplace learning in the connection between the workplace happiness and citizenship behaviour of employees that will provide impetus to the practitioners to formulate strategies in such a manner that the employees voluntarily perform the actions beyond their designated roles.

查看原文本刊更多论文

组织学习能力在工作场所幸福感与组织公民行为之间的中介作用

目的本文旨在研究工作场所幸福感(HAW)是否会影响组织公民行为(OCB)，以及这种影响是否可以通过促进组织学习能力来进一步改善，从而研究组织学习能力(OLC)的中介作用。设计/方法/方法本研究是对印度的知识密集型工人(教育科技公司的员工)进行的。通过在线问卷的方式收集回复，在丢弃不完整的回复后，考虑500份回复，使用PLS-SEM技术进行数据分析。结果表明，HAW对公民行为行为有显著影响。研究结果还表明，OLC的存在进一步增强了这种影响，从而证实了OLC在连接HAW和OCB的纽带中起着中介作用。独创性/价值本研究通过提出工作场所学习在工作场所幸福感与员工公民行为之间的关系中的重要性，为从业者制定策略提供动力，使员工自愿执行超出其指定角色的行动。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Workplace Learning EDUCATION & EDUCATIONAL RESEARCH-

CiteScore

3.60

自引率

10.50%

发文量

期刊介绍： The Journal of Workplace Learning aims to provide an avenue for the presentation and discussion of research related to the workplace as a site for learning. Its scope encompasses formal, informal and incidental learning in the workplace for individuals, groups and teams, as well as work-based learning, and off-the-job learning for the workplace. This focus on learning in, from and for the workplace also brings with it questions about the nature of interventions that might assist the learning process and of the roles of those responsible directly or indirectly for such interventions. Since workplace learning cannot be considered without reference to its context, another aim of the journal is to explore the organisational, policy, political, resource issues and other factors which influence how, when and why that learning takes place.