The downside of phones at work: exploring negative relationships between leader phubbing and follower engagement/performance

IF 4.2 3区 管理学 Q2 MANAGEMENT
Eva Maria Bracht, Alina S. Hernandez Bark, Zhuolin She, Rolf Van Dick, Nina Mareen Junker
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引用次数: 0

Abstract

Purpose

The aim of this paper is gaining a deeper understanding of potential negative effects of (smart)phone use at work. The authors do so by exploring mediating mechanisms and boundary conditions between leader phubbing, leaders snubbing their followers by glancing at their phones during an interaction; and follower (1) work engagement and (2) performance.

Design/methodology/approach

The authors conducted a survey-based time-lagged, multi-source and team-based study of leaders (N = 93) and their followers (N = 454).

Findings

Results of this paper showed that leader phubbing negatively relates to follower (1) work engagement and (2) performance through less perceived leader support. Contradictory to the hypothesis, the relationship between leader phubbing and perceived leader support was negative for male leaders only.

Originality/value

The authors contribute to existing research by (1) adding perceived support as an important mediator between leader phubbing and work engagement/performance, (2) exploring the effects of leader gender and (3) adding information on the cultural robustness of the leader phubbing phenomenon by testing it outside the Western work context.

工作中使用手机的缺点:探索领导者低头症与下属敬业度/绩效之间的负面关系
本文的目的是更深入地了解(智能)手机在工作中使用的潜在负面影响。作者通过探索领导者低头行为之间的中介机制和边界条件来做到这一点,领导者在互动过程中通过看手机来冷落下属;以及下属(1)工作投入和(2)绩效。设计/方法/方法作者对领导者(N = 93)及其追随者(N = 454)进行了一项基于调查的、滞后的、多来源的、基于团队的研究。研究结果表明,领导低头与下属(1)工作投入和(2)绩效之间存在负相关关系。与假设相反,领导者低头与感知领导者支持之间的关系仅在男性领导者中呈负相关。作者对现有研究的贡献是:(1)增加了感知支持作为领导者低头与工作投入/绩效之间的重要中介;(2)探索了领导者性别的影响;(3)通过在西方工作环境之外的测试,增加了关于领导者低头现象的文化稳健性的信息。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
7.70
自引率
6.10%
发文量
72
期刊介绍: The journal addresses a broad range of topics which are relevant to organizations and reflective of societal developments. Public and private sector organizations alike face ongoing pressure to streamline activities, improve efficiency and achieve demanding organizational objectives. In this context, the ability of senior managers to understand the culture and dynamics of organizations and to deliver strong leadership during periods of change, could be the difference between organizational failure and success.
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