A Theory of Claim Resolution

Scott Baker, Lewis A Kornhauser
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Abstract

We study claim resolution. A claim consists of a global fact and a local fact. The global fact is observed by the principal and the agent. The local fact is observed by the agent alone. The agent resolves the claim; the principal decides whether the agent is more likely wrong or right. The principal and agent can disagree about the weight to accord each fact or the overall evidence threshold. The agent cares whether the principal follows or ignores her advice. We characterize how the equilibrium varies with the nature of disagreement. Despite lacking commitment power, we find that the principal grants the agent decision-making authority over an interval of global facts. Further, we find that the principal can better motivate an agent who excessively weights the local fact than an agent who excessively weights the global fact. The principal strictly prefers the former to the latter even though either would make the same number of errors if granted complete autonomy. (JEL C7, K0, D7, K4, M4)
索赔解决理论
我们研究索赔解决方案。主张由全局事实和局部事实组成。全局事实由委托人和代理人共同遵守。局部事实仅由行为人观察。代理人解决索赔;委托人决定代理人更有可能是错的还是对的。委托人和代理人可以对赋予每个事实的权重或总体证据阈值存在分歧。代理人关心委托人是否听从或无视她的建议。我们描述了平衡如何随着分歧的性质而变化。在缺乏承诺权的情况下,我们发现委托人在一定的全局事实区间内授予代理人决策权。进一步,我们发现委托人可以更好地激励过度加权局部事实的代理,而不是过度加权全局事实的代理。委托人严格地倾向于前者而不是后者,尽管如果给予完全的自主权,两者都会犯同样数量的错误。(jel c7, k0, d7, k4, m4)
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