A hybrid fuzzy decision-making trial and evaluation laboratory and multi-criteria decision-making approach for successful implementation of supply chain collaboration strategies

Abstract

This study proposes an integrated framework for successfully implementing collaboration strategies in supply chain (SC) management using a fuzzy decision-making trial and evaluation laboratory (DEMATEL) and multi-criteria decision-making (MCDM) approach. The study analyses and measures the successful possibility of SC collaboration implementation in small and medium enterprises (SMEs). The fuzzy DEMATEL is used to evaluate the weight of each criterion, and fuzzy MCDM is used to assess the possible success rates of the collaboration strategies. The result shows that top management support and commitment, SC strategic planning, information sharing, goal congruence, organizational compatibility, and decision synchronization are major factors responsible for SC collaboration success in SMEs. This study helps predict the effectiveness of collaboration strategies and indicates remedial activities in the existing collaborative environment by undertaking corrective actions and measures to increase implementation success.