Creation and evolution of the hospice staff support group: lessons from four long-term groups.

Abstract

The author summarizes the experiences of four long-term hospice staff support groups in which he served as facilitator. From these experiences he identifies what seem to be the key elements in the success or failure of a hospice staff support group, including its membership, the group contract, and the facilitator's leadership style. He outlines three developmental stages of the long-term staff support group: trust-building, individual support and team-focus. He suggests that the team-focused group is ideally suited to deal with crucial staff and agency sources of worker stress.