Challenges and potentials of evaluating platform work against established job-quality measures

Abstract

Working conditions in platform work are often, yet rarely explicitly, assessed according to criteria similar to those applied to the quality of jobs outside the gig economy. In this article the authors argue that future research would benefit from analytical schemes that enable a systematic analysis of working conditions in platform work. They discuss the advantages and challenges of applying existing job-quality frameworks to platform work and present a suggestion for modifications that consider the particularities of platform work. The use of such a novel analytical framework could help systematise evidence from qualitative research, promote the heretofore rare initiatives of quantitative representative data collection, and inspire theoretical developments at the interface of job quality and platform work.