ANALISIS DAMPAK KEJAHATAN SIBER TERHADAP KEPERCAYAAN KONSUMEN DALAM BERBELANJA DI TOKOPEDIA

Geraldy Pesakhim Sihombing, Helmy Adrian Hamzah, Chelyne Tian, Tara Anabel Christy Lianda, Muhammad Daffa Daniswara, Muhammad Noval Saputra
{"title":"ANALISIS DAMPAK KEJAHATAN SIBER TERHADAP KEPERCAYAAN KONSUMEN DALAM BERBELANJA DI TOKOPEDIA","authors":"Geraldy Pesakhim Sihombing, Helmy Adrian Hamzah, Chelyne Tian, Tara Anabel Christy Lianda, Muhammad Daffa Daniswara, Muhammad Noval Saputra","doi":"10.36080/jem.v12i2.2362","DOIUrl":null,"url":null,"abstract":"Tokopedia is one of the largest digital buying and selling companies in Indonesia which has experienced cases of user data leakage. This study aims to analyze Tokopedia's consumer trust after experiencing a case of user data leakage. The method used is a quantitative method using primary data. The results showed that most Tokopedia users did not experience a direct impact from the data leak case. However, some users experienced negative impacts such as an increase in spam chat from unknown accounts, misuse of personal data, and suspicious transaction activity on Tokopedia accounts. Tokopedia users still trust this marketplace even though there are cases of data leakage because Tokopedia is one of the marketplaces that has the features and methods of use that are the easiest for customers to use.","PeriodicalId":493739,"journal":{"name":"Jurnal Ekonomika dan Manajemen","volume":"34 7","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Jurnal Ekonomika dan Manajemen","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.36080/jem.v12i2.2362","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

Abstract

Tokopedia is one of the largest digital buying and selling companies in Indonesia which has experienced cases of user data leakage. This study aims to analyze Tokopedia's consumer trust after experiencing a case of user data leakage. The method used is a quantitative method using primary data. The results showed that most Tokopedia users did not experience a direct impact from the data leak case. However, some users experienced negative impacts such as an increase in spam chat from unknown accounts, misuse of personal data, and suspicious transaction activity on Tokopedia accounts. Tokopedia users still trust this marketplace even though there are cases of data leakage because Tokopedia is one of the marketplaces that has the features and methods of use that are the easiest for customers to use.
分析网络犯罪对消费者在购物广场上的信任的影响
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 求助全文
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信