Use of Telemedicine and Telehealth Services in Providing Veterinary Care in India

Abstract

Purpose: The aim of the study was to investigate use of telemedicine and telehealth services in providing veterinary care. Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries. Findings: The findings allowed for increased accessibility to veterinary services, particularly in remote areas, and reduced the need for physical visits, minimizing stress for animals and clients alike. It also played a crucial role in maintaining continuity of care during the COVID-19 pandemic when in-person consultations were restricted. Overall, the adoption of telemedicine and telehealth services in veterinary care demonstrated their potential to enhance efficiency and accessibility while ensuring the well-being of animals. Unique Contribution to Theory, Practice and Policy: Diffusion of Innovation Theory, Technology Acceptance Model and One Health Theory may be used to anchor future studies on use of telemedicine and telehealth services in providing veterinary care. practitioners should establish clear protocols for telehealth consultations, ensuring that they meet the same standards of care as in-person visits. Policymakers can encourage telehealth adoption by providing incentives or subsidies for practices to invest in telemedicine infrastructure.