How small firms build resilience to ward off crises: a paradox perspective

IF 3.3 1区经济学 Q2 BUSINESS

Entrepreneurship and Regional Development Pub Date : 2023-10-10 DOI:10.1080/08985626.2023.2265327

Sanjay Chaudhary, Amandeep Dhir, N. Meenakshi, Michael Christofi

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引用次数: 1

Abstract

ABSTRACTDespite crises being a dominant theme in organizational research, little inquiry has been conducted into how small firms built resilience and coped with uncertainties created by the COVID-19 pandemic. In this study, we explore the challenges faced by small firms during this crisis and how they handled it and built resilience. We collected qualitative data using the open-ended essay method to answer our research questions. Findings reveal that small firms encountered challenges that were predominantly related to employees, technology, and liquidity. Three key paradoxes also emerged during the crisis: short-term and long-term performance, efficiency and adaptability, and safety and profit. The findings further revealed that small firms employed digitalization, prior and new knowledge, and leadership to cope with these challenges. By elucidating these challenges and coping strategies, the research contributes to the existing literature on resilience in small firms. Our findings emphasize that the survival prospects of small firms during the COVID-19 crisis depended on understanding potential paradoxes that needed to be resolved and utilizing the coping mechanisms developed to build resilience.KEYWORDS: Disruptionscrisesorganizational resiliencechallengesparadoxcopingdigitalizationsmall firms Disclosure statementNo potential conflict of interest was reported by the author(s).

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小公司如何建立抵御危机的弹性:一个悖论的视角

摘要尽管危机是组织研究的主要主题，但很少有人调查小企业如何建立弹性并应对COVID-19大流行带来的不确定性。在本研究中，我们探讨了小公司在这场危机中面临的挑战，以及他们如何应对和建立弹性。我们使用开放式论文方法收集定性数据来回答我们的研究问题。调查结果显示，小企业遇到的挑战主要与员工、技术和流动性有关。危机期间还出现了三个关键的悖论:短期和长期业绩、效率和适应性、安全和利润。研究结果进一步表明，小企业利用数字化、现有知识和新知识以及领导力来应对这些挑战。通过阐明这些挑战和应对策略，本研究对现有的关于小企业弹性的文献有所贡献。我们的研究结果强调，小型企业在2019冠状病毒病危机期间的生存前景取决于对需要解决的潜在矛盾的理解，并利用为建立复原力而开发的应对机制。关键词:颠覆、危机、组织弹性、挑战、矛盾应对、数字化、小企业披露声明作者未报告潜在的利益冲突。

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来源期刊

Entrepreneurship and Regional Development Multiple-

CiteScore

7.90

自引率

10.70%

发文量

期刊介绍： Entrepreneurship and Regional Development is unique in that it addresses the central factors in economic development - entrepreneurial vitality and innovation - as local and regional phenomena. It provides a multi-disciplinary forum for researchers and practitioners in the field of entrepreneurship and small firm development and for those studying and developing the local and regional context in which entrepreneurs emerge, innovate and establish the new economic activities which drive economic growth and create new economic wealth and employment. The Journal focuses on the diverse and complex characteristics of local and regional economies which lead to entrepreneurial vitality and endow the large and small firms within them with international competitiveness.