Applying a persuasive framework for adopting a sustainable mobile travelling attitude

Abstract

This paper proposes EPMA, an innovative persuasive framework, for supporting and evaluating an individual's travelling attitude towards sustainable mobility. EPMA emphasises the importance of engaging mobile application users to improve their travel habits and adopt a sustainable travelling attitude through appropriate motivation and feedback. This energy feedback is the new element of EPMA compared to existing frameworks for assessing this behavioural travel change. An application mockup named Epma_App, which embeds the functionality of EPMA, is presented and evaluated. The results indicate that the participants are willing to change their travelling habits towards more sustainable options and intend to use Epma_App for this change. Moreover, they are eager to provide evaluation feedback regularly to improve the travel services offered. Furthermore, the ease of use and effectiveness of Epma_App result in increasing the intention to use it not only for navigation purposes but also in fostering a long-life eco-friendly attitude.