Hotel housekeepers in family hotel business: a perspective article

Abstract

Purpose The purpose of this research is to delve into the scientific literature on hotel housekeepers in family hotel businesses to suggest new research directions in this field. Design/methodology/approach This paper is based on a concise literature review to discuss the past and future of research on family hotel business. Findings Research on family hotel businesses and the relationships and working conditions of their employees is limited. Most studies are focused on family businesses in general, without specific emphasis on a particular sector, or a specific job within each sector, or the type of company within a sector. Originality/value This paper synthesizes existing research on family businesses, particularly family hotel businesses, to delve into work conditions in both fields. It seeks to establish connections with the job conditions of hotel housekeepers as a means of addressing some of the challenges they face in their working environment.