Impact of Conversational and Generative AI Systems on Libraries: A Use Case Large Language Model (LLM)

Science and Technology Libraries Pub Date : 2023-09-11 DOI:10.1080/0194262x.2023.2254814

Rahat Khan, Nidhi Gupta, Atasi Sinhababu, Rupak Chakravarty

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引用次数: 0

Abstract

The study aims to examine how artificial intelligence (AI) could potentially affect specific services provided by academic libraries in the near future. To achieve this, the study uses three different Generative AI systems: ChatGPT, Perplexity, and iAsk.Ai. By analyzing the potential impact of AI on academic library services, the study aims to provide insights into how libraries can adapt to these changes to better serve their patrons. The three AI systems selected for this study represent different AI approaches that can be used in academic libraries. ChatGPT, for example, is a conversational AI system that can provide quick answers to patrons’ queries, while Perplexity is a language model that can assist with tasks such as cataloging and content classification. iAsk.Ai is a natural language processing (NLP) system that can assist with research and reference inquiries. By assessing the potential impact of these AI systems on academic library services, the study can provide insights into the future of library services and how AI could be used to enhance them. Ultimately, this could help academic libraries prepare for and adapt to the changing technological landscape, ensuring that they continue to meet the needs of their patrons in the years to come.

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会话式和生成式人工智能系统对图书馆的影响:一个用例大型语言模型(LLM)

该研究旨在研究人工智能(AI)在不久的将来可能如何影响学术图书馆提供的特定服务。为了实现这一目标，该研究使用了三种不同的生成式人工智能系统:ChatGPT、Perplexity和iAsk.Ai。通过分析人工智能对学术图书馆服务的潜在影响，该研究旨在为图书馆如何适应这些变化以更好地为用户服务提供见解。本研究选择的三种人工智能系统代表了可用于学术图书馆的不同人工智能方法。例如，ChatGPT是一个会话式人工智能系统，可以为顾客的查询提供快速答案，而Perplexity是一个语言模型，可以帮助完成编目和内容分类等任务。我问。人工智能是一种自然语言处理(NLP)系统，可以协助研究和参考查询。通过评估这些人工智能系统对学术图书馆服务的潜在影响，该研究可以为图书馆服务的未来以及如何使用人工智能来增强图书馆服务提供见解。最终，这可以帮助学术图书馆为不断变化的技术环境做好准备和适应，确保它们在未来几年继续满足用户的需求。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Science and Technology Libraries Social Sciences-Library and Information Sciences

CiteScore

3.80

自引率

0.00%

发文量

期刊介绍： Science & Technology Libraries is the only peer-reviewed scholarly journal that provides you with the information and insight you need to build a stronger collection, offer better services, and stay a step ahead of the latest developments in sci-tech librarianship. Whether you"re a publisher, processor, or provider of scientific information, this quarterly journal will help you address everyday issues by providing up-to-date analysis and commentary from the leading experts in instruction and other sci-tech library information services. The journal features articles, columns, and research findings that update you on the latest print and electronic resources for service and practice.