How do benefits and challenges influence students’ satisfaction with online education? The mediation effect of awareness

Q2 Social Sciences

International Social Science Journal Pub Date : 2023-09-23 DOI:10.1111/issj.12457

Udit Chawla, Sundeep Singh Sondhi, Meerja Akhil Jabbar, Varsha Mishra, Harsh Vikram Singh

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引用次数: 0

Abstract

Abstract Traditional education is shifting towards online instruction, and the temporary closure of educational institutions due to COVID‐19 has prompted its dramatic increase in the last couple of years. With additional benefits, such as flexible schedule, low cost and anywhere learning, online education will determine the near future of education. Due to the increase in Internet reach in India, face‐to‐face instructional methods to which students are habituated to can be substituted. This study aims to analyse students’ satisfaction with the parameters of awareness, challenges and benefits of using new technologies to learn online. With the help of a structured questionnaire and interactions with local inhabitants, the researchers obtained 430 samples from the outskirts of five different cities (Kolkata, Mumbai, Delhi, Chennai and Bengaluru) in India. A conceptual model was built around the constructs of awareness, challenges, benefits and student satisfaction, and their relationship was established and empirically tested. It is found that factors like challenges, benefits and awareness have a significant influence on student satisfaction with online learning. We also find that awareness helps in decreasing the challenges faced and increasing the value of benefits of online education for students.

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好处和挑战如何影响学生对在线教育的满意度?意识的中介作用

传统教育正在转向在线教学，而由于COVID - 19导致的教育机构暂时关闭促使其在过去几年中急剧增加。在线教育还有其他好处，如灵活的时间安排、低成本和随时随地学习，将决定不久的将来的教育。由于互联网在印度的普及，学生们习惯的面对面的教学方法可以被取代。本研究旨在分析学生对使用新技术进行在线学习的意识、挑战和益处等参数的满意度。通过结构化的问卷调查和与当地居民的互动，研究人员从印度五个不同城市(加尔各答、孟买、德里、金奈和班加罗尔)的郊区获得了430个样本。围绕意识、挑战、利益和学生满意度的构念构建了概念模型，并建立了它们之间的关系，并进行了实证检验。研究发现，挑战、收益和意识等因素对学生在线学习满意度有显著影响。我们还发现，意识有助于减少所面临的挑战，并增加在线教育对学生的好处的价值。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Social Science Journal Social Sciences-Social Sciences (all)

CiteScore

1.90

自引率

0.00%

发文量

期刊介绍： The International Social Science Journal bridges social science communities across disciplines and continents with a view to sharing information and debate with the widest possible audience. The ISSJ has a particular focus on interdisciplinary and transdisciplinary work that pushes the boundaries of current approaches, and welcomes both applied and theoretical research. Originally founded by UNESCO in 1949, ISSJ has since grown into a forum for innovative review, reflection and discussion informed by recent and ongoing international, social science research. It provides a home for work that asks questions in new ways and/or employs original methods to classic problems and whose insights have implications across the disciplines and beyond the academy. The journal publishes regular editions featuring rigorous, peer-reviewed research articles that reflect its international and heterodox scope.