HUMAN-COMPUTER INTERACTION: ENHANCING USER EXPERIENCE IN INTERACTIVE SYSTEMS

Abstract

In this research, we investigate how human-computer interaction (HCI) can be used to improve the user experience (UX) of interactive systems. Studies in cognitive psychology, information processing, and human factors are examined as they relate to the development of HCI. It highlights how HCI has shifted its focus from functionality to user-friendliness, teaching ability, efficiency, enjoyment, and emotion. To better understand the current state of HCI and UX research, practice, and theory, a systematic literature study is performed. Focusing on users' goals wants, and characteristics at every stage of the design process is central to user-centered design (UCD) ideas and approaches, which are discussed at length in this article. We investigate usability testing as a crucial technique for bettering HCI, focusing on its advantages in pinpointing usability problems, boosting system efficacy, and boosting user pleasure. Methods for creating tests, finding participants, collecting data, and analyzing results are discussed. The importance of prototype methods in HCI and user-centric design is also emphasized in the study. This article delves into the practice of creating prototypes to collect user feedback, iterate designs, and perfect interactive systems. Techniques covered include paper prototyping, interactive wireframes, and high-fidelity prototypes. We propose interaction design frameworks like the User-Centered Design Process (UCDP) and the Double Diamond model to help designers prioritize users when developing interactive systems. The study also delves into how technologies like augmented reality, virtual reality, natural language processing, machine learning, and gesture-based interfaces have revolutionized HCI in recent years. The paper defends user-centric design's place in HCI, pointing out how UX affects user happiness, participation, and output. Researchers and practitioners in HCI and software engineering can greatly benefit from this paper's findings.