Strategic sustainability in Indian banking industry: a performance analysis

IF 3.6 Q2 MANAGEMENT
P Kritee Rao, Akanksha Shukla
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Abstract

Purpose Sustainable strategic management (SSM) is an integrated concept that entails sustainability in the approaches and processes of strategic management. Banking being a rapidly growing industry in service sector, it is reasonably important to study the SSM and its integrated performance. This paper aims to study the sustainable-strategic (SS) factors of Indian banks that affects their endurance and prioritizes the banks based on their sustainable and strategic performance. Design/methodology/approach This study appertains a sustainable balanced scorecard (SBSC) framework to determine the SS factors and an integrated multicriteria decision making (MCDM) method to weigh the criteria and prioritize the banks' performance. Findings The criterion weightage signifies sustainability, followed by financial and internal business perspective to be a crucial dimension for the performance of banks. The banks, State Bank of India, HDFC Bank Ltd and Canara Bank are ranked top-most on the SS performance. Research limitations/implications The insights from the study on SS factors and banks' performance can be further used by policy-makers and researchers to understand the sustainability assessing factors and focus on making policies and further studies to enhance the performance in this regard. Originality/value Banking is one of the potentially growing industry in service sector. It being a major part of economy's sustainable growth, it is essential to assess the SS factors that enhance their sustainable performance. There is dearth of study in this purview, for developing countries like India. Thus, this study critically analyses the strategic sustainability of Indian banking industry to ascertain the SS factors and prioritize the performance of banks based on criterion weightage and bank's SS operations.
印度银行业的战略可持续性:绩效分析
可持续战略管理(SSM)是一个综合的概念,需要在战略管理的方法和过程的可持续性。银行业作为服务业中发展较快的行业,研究SSM及其综合绩效具有十分重要的意义。本文旨在研究影响印度银行持久力的可持续战略因素,并根据银行的可持续和战略绩效对银行进行优先排序。本研究采用可持续平衡计分卡(SBSC)框架来确定SS因素,并采用综合多标准决策(MCDM)方法来衡量标准并确定银行绩效的优先级。标准权重表示可持续性,其次是财务和内部业务视角,是银行绩效的关键维度。印度国家银行(State Bank of India)、HDFC Bank Ltd和卡纳拉银行(Canara Bank)在SS表现中排名靠前。研究的局限性/启示从SS因素与银行绩效的研究中获得的见解可以进一步被政策制定者和研究者用来理解可持续性评估因素,并将重点放在制定政策和进一步研究以提高这方面的绩效上。创意/价值银行是服务业中具有潜在增长潜力的行业之一。经济可持续发展是经济可持续发展的重要组成部分,对经济可持续发展的影响因素进行评估是至关重要的。在印度等发展中国家,缺乏这方面的研究。因此,本研究批判性地分析了印度银行业的战略可持续性,以确定SS因素,并根据标准权重和银行SS业务对银行绩效进行优先排序。
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来源期刊
CiteScore
7.90
自引率
9.70%
发文量
87
期刊介绍: ■Organisational design and methods ■Performance management ■Performance measurement tools and techniques ■Process analysis, engineering and re-engineering ■Quality and business excellence management Articles can address these topics theoretically or empirically through either a descriptive or critical approach. The co-Editors support articles that significantly bring new knowledge to the area both for academics and practitioners. The material for publication in IJPPM should be written in a manner which makes it accessible to its entire wide-ranging readership. Submissions of highly technical or mathematically-oriented papers are discouraged.
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