The impact of knowledge brokering and role crafting on work engagement: a two-wave panel survey of older Japanese workers

IF 3.1 4区 管理学 Q2 MANAGEMENT
Nobutaka Ishiyama
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Abstract

Purpose This study aimed to investigate the mechanisms of knowledge brokering and role crafting structures that promote the active engagement of older workers at work. Design/methodology/approach The respondents were workers in Japan aged 55–64 years. A two-wave panel survey was conducted. The first and second survey waves included 1,527 and 1,467 respondents, respectively. Findings The results showed that knowledge brokering positively influenced work engagement directly and indirectly. In the three dimensions of role crafting, cognitive and task crafting had a positive effect on work engagement. Research limitations/implications This study focused on older workers in Japan. Therefore, it is necessary to verify whether the same effect is observed in countries other than Japan or among younger workers. Practical implications On an individual level, older workers should aim to keep acquiring new information inside and outside the organisation. On an organisational level, it is effective to increase opportunities for older workers to craft their work according to the socioemotional selectivity and selection optimisation and compensation theories. Originality/value This study reveals that knowledge brokering and cognitive crafting in role crafting have an important influence on the work engagement of older workers. Additionally, this study clarifies the impact of job crafting on older workers not only from the perspective of resource crafting to achieve person-job fit but also from the perspective of reframing perceptions through cognitive crafting in role crafting. These findings enable a clearer understanding of the relationship between role crafting and knowledge brokering, as well as the socioemotional selectivity and selection optimisation and compensation theories.
知识中介和角色塑造对工作投入的影响:一项针对日本老年员工的两波面板调查
本研究旨在探讨知识中介和角色塑造结构对促进年长员工积极参与工作的作用机制。调查对象是年龄在55-64岁之间的日本工人。进行了两波面板调查。第一次和第二次调查分别有1527名和1467名受访者。结果表明,知识中介对工作投入有直接和间接的正向影响。在角色塑造的三个维度中,认知塑造和任务塑造对工作投入有正向影响。研究局限/启示本研究主要针对日本的老年员工。因此,有必要验证在日本以外的国家或年轻工人中是否观察到同样的效果。在个人层面上,年长的员工应该致力于不断获取组织内外的新信息。在组织层面上,根据社会情感选择性、选择优化和补偿理论,增加老年员工的工作机会是有效的。本研究发现,角色塑造中的知识中介和认知塑造对年长员工的工作投入有重要影响。此外,本研究不仅从资源加工的角度来实现个人与工作的契合,而且从角色加工中的认知加工来重构感知的角度来阐明工作加工对老年员工的影响。这些发现使我们能够更清楚地理解角色塑造和知识中介之间的关系,以及社会情感选择性和选择优化和补偿理论。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
5.50
自引率
6.20%
发文量
26
期刊介绍: ■Communication and its influence on action ■Developments in leadership styles ■How managers achieve success ■How work design affects job motivation ■Influences on managerial priorities and time allocation ■Managing conflicts ■The decision-making process in Eastern and Western business cultures
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