Usage Status, Usage Requirements, and Satisfaction in Using Massive Open Online Course (MOOC) for General Education Courses at Rajamangala University of Technology Srivijaya

Abstract

The primary objective of the present study was to comprehensively evaluate the utilization, requisites, and contentment associated with the implementation of the Massive Open Online Course (MOOC) system in general education courses at Rajamangala University of Technology Srivijaya. Furthermore, a comparative analysis was conducted to examine potential variations in usage status, requirements, and satisfaction among different demographic groups, including gender, age, year of study, campus, and faculty. A meticulously designed questionnaire was administered to a sample of 279 students selected by stratified random sampling. The findings unequivocally demonstrate the educational advantages of employing the MOOC system, underscoring its effectiveness in augmenting participants’ learning experiences. The study unequivocally identified accessibility, interaction, independence, collaborative learning, learning resources, and teaching methods as pivotal prerequisites for an optimal MOOC system. Moreover, the overall level of contentment among the participants was consistently high. Significantly, the faculty variable exhibited a substantial influence on satisfaction with the MOOC system. This notable disparity in satisfaction may be ascribed to the distinctive learning characteristics, technological proficiency, and educational backgrounds prevalent across diverse faculties. The outcomes of this study make a valuable contribution to the existing body of literature by highlighting the significance of customizing MOOC systems to align with the specific requirements and preferences of students within distinct faculties. Future research endeavors should concentrate on exploring faculty-specific features and devising targeted strategies to optimize satisfaction levels and learning outcomes within MOOC-based educational environments.