Magdalena Wróbel-Lachowska, Julia Dominiak, Mikołaj P. Woźniak, Natalia Bartłomiejczyk, Daniel Diethei, Aleksandra Wysokińska, Jasmin Niess, Krzysztof Grudzień, Paweł W. Woźniak, Andrzej Romanowski
{"title":"‘That’s when I put it on’: stakeholder perspectives in large-scale remote health monitoring for older adults","authors":"Magdalena Wróbel-Lachowska, Julia Dominiak, Mikołaj P. Woźniak, Natalia Bartłomiejczyk, Daniel Diethei, Aleksandra Wysokińska, Jasmin Niess, Krzysztof Grudzień, Paweł W. Woźniak, Andrzej Romanowski","doi":"10.1007/s00779-023-01753-w","DOIUrl":null,"url":null,"abstract":"Abstract Remote health monitoring (RHM) provides various benefits to older adults, but its use is still limited. Remote monitoring may help in avoiding emergencies and prolong users’ independence. To understand how to design systems which support older adults, we studied a large-scale remote health monitoring system. The system used fitness-grade smartwatches to monitor the vital signs of more than 2000 users constantly. To probe the lived experience of using RHM, we conducted an explorative interview study ( N = 41) with operators, carers, and users of the RHM system. Our thematic analysis reveals that personalisation of care ecology is crucial for developing users’ confidence and trust in the system. We found that participation in RHM may catalyse positive changes in older adults’ lifestyles. Based on our findings, we formulate five recommendations for designing future health monitoring systems. Our work contributes to insights into the lived experience and stakeholder ecology of health monitoring systems.","PeriodicalId":54628,"journal":{"name":"Personal and Ubiquitous Computing","volume":"63 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Personal and Ubiquitous Computing","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/s00779-023-01753-w","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"Social Sciences","Score":null,"Total":0}
引用次数: 0
Abstract
Abstract Remote health monitoring (RHM) provides various benefits to older adults, but its use is still limited. Remote monitoring may help in avoiding emergencies and prolong users’ independence. To understand how to design systems which support older adults, we studied a large-scale remote health monitoring system. The system used fitness-grade smartwatches to monitor the vital signs of more than 2000 users constantly. To probe the lived experience of using RHM, we conducted an explorative interview study ( N = 41) with operators, carers, and users of the RHM system. Our thematic analysis reveals that personalisation of care ecology is crucial for developing users’ confidence and trust in the system. We found that participation in RHM may catalyse positive changes in older adults’ lifestyles. Based on our findings, we formulate five recommendations for designing future health monitoring systems. Our work contributes to insights into the lived experience and stakeholder ecology of health monitoring systems.
期刊介绍:
Personal and Ubiquitous Computing publishes peer-reviewed multidisciplinary research on personal and ubiquitous technologies and services. The journal provides a global perspective on new developments in research in areas including user experience for advanced digital technologies, the Internet of Things, big data, social technologies and mobile and wearable devices.