The impact of innovative work behavior, perceived Leadership 4.0, and corporate social responsibility on sustaining banking industry performance in Nigeria within the 4IR Era
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引用次数: 0
Abstract
Despite the increase in business performance research, only some studies have examined the combination of innovative work behavior, Leadership 4.0, and corporate social responsibility as performance factors in Nigeria’s banking industry in the current 4IR. This study aims to sustain performance in the banking industry of Nigeria. Four hundred (400) bank employees were randomly selected for this study from a sample of cooperating banks (Zenith Bank Plc, Guarantee Trust Bank Plc, United Bank for Africa Plc, and First Bank of Nigeria Plc) in the Nigerian states of Oyo and Lagos. One Hundred (100) participants were chosen from each bank. Additionally, the survey was given out to randomly chosen bank employees using structured questionnaires. Participants were selected using a simple random sampling technique; 386 of the 400 surveys were appropriate for analysis. To do the analysis, SPSS version 29 was used. According to the study’s findings, innovative work behavior had a 77% influence on performance variance within the banking industry in the current 4IR, Leadership 4.0 had an 88% influence, and corporate social responsibility had a 71% influence. Accordingly, the results show that more significant innovation in work behavior, adoption of Leadership 4.0, and involvement in CSR significantly predict the maintenance of performance in the Nigerian banking industry. Additionally, the findings indicate that adopting Leadership 4.0 predicts a more significant variance in performance in the banking business, followed by demonstrating innovative work behavior and involvement in corporate social responsibility. AcknowledgmentThe author thanks Professor Wilfred Ukpere and the Department of Industrial Psychology and People Management (University of Johannesburg) for funding and publishing this study.
尽管企业绩效研究有所增加,但只有一些研究将创新工作行为、领导力4.0和企业社会责任结合起来作为当前第四次工业革命中尼日利亚银行业的绩效因素。本研究旨在维持尼日利亚银行业的绩效。本研究从尼日利亚奥约州和拉各斯州的合作银行(Zenith bank Plc, Guarantee Trust bank Plc, United bank for Africa Plc和First bank of Nigeria Plc)样本中随机选择了400名银行员工进行研究。每家银行各选出100名参与者。此外,调查还随机选择了银行员工进行结构化问卷调查。参与者的选择采用简单的随机抽样技术;400份调查中有386份适合分析。使用SPSS 29进行分析。根据研究结果,在当前的第四次工业革命中,创新工作行为对银行业绩效差异的影响为77%,领导力4.0的影响为88%,企业社会责任的影响为71%。因此,研究结果表明,在尼日利亚银行业中,更显著的工作行为创新、领导力4.0的采用和企业社会责任的参与显著地预测了绩效的维持。此外,研究结果表明,采用领导力4.0可以预测银行业务绩效的显著差异,其次是展示创新的工作行为和参与企业社会责任。作者感谢Wilfred Ukpere教授和约翰内斯堡大学工业心理与人力管理系资助并发表本研究。
期刊介绍:
The journal focuses on the results of scientific researches on monetary policy issues in different countries and regions all over the world. It also analyzes the activities of international financial organizations, central banks, and bank institutions. Key topics: -Monetary Policy in Different Countries and Regions; -Monetary and Payment Systems; -International Financial Organizations and Institutions; -Monetary Policy of Central Banks; -Organizational Structure, Functions and Activities of Central Banks; -State Policy and Regulation of Banking; -Bank Competitiveness; -Banks at the Financial Markets; -Bank Associations and Conglomerates; -International Payment Systems; -Investment Banking; -Financial Risks and Risk Management in Banks; -Capital and Ownership Structure, Bankruptcy and Liquidation, Mergers and Acquisitions of Banks; -Corporate Governance and Goodwill; -Personnel Management in Banks; -Econometric, Statistical Methods; Econometric Modeling of Bank Activities; -Bank Ratings.