Investigating the attitude-behavior gap through the lens of pandemic:

IF 0.2 Q4 PUBLIC ADMINISTRATION
Cláudia Buhamra Abreu Romero, Érica Maria Calíope Sobreira, Clayton Robson Moreira da Silva, Francisco Vicente Sales Melo
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 Theoretical framework: The attitude-behavior gap is a phenomenon widely studied in psychology and marketing. The Theory of Rational Action (Azjen & Fishzbein, 1977) postulates that the individual's behavior derives from his/her attitude. When the individual’s behavior is inconsistent from s/he thinks or feels towards a behavior it is called the attitude-behavior gap. The Theory of Planned Action (Ajzen, 1991) explains the attitude-behavior gap based on the internal or external limitations imposed on the individual. In the present study, the attitude-behavior gap is brought to the context of the new coronavirus pandemic.
 Methodology: We have developed a survey with 789 Brazilian citizens during the COVID-19 pandemic. Data were analyzed using exploratory factor analysis and descriptive statistics. Based on confirmatory factor analysis, four factors were extracted from the attitude scale, of which two factors represent affective responses (i.e., negative emotions and worry and fear) and two factors represent cognitive responses (i.e., safety and trust).
 Results: The results confirmed the existence of the gap once individuals presented unfavorable attitudes regarding the behavior on an affective basis. However, the individuals showed favorable attitudes related to the imposed behavior to stay-at-home on a cognitive basis, demonstrating an attitude-behavior consistency, and not an attitude-behavior gap.
 Originality: The investigation of attitudes towards the “stay at home” behavior in the light of the Theory of Rational Action and the Theory of Planned Action, aiming to identify a possible gap between the attitudes of individuals and the mandatory behavior “stay at home”.
 Theoretical and practical contributions: As for managerial implications, the research shows the importance of the communication of governments, authorities, professionals, and policy makers to lower the citizens negative feelings and to inspire trust and safety in the society, especially in hard situations.","PeriodicalId":42150,"journal":{"name":"Administracao Publica e Gestao Social","volume":null,"pages":null},"PeriodicalIF":0.2000,"publicationDate":"2023-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Administracao Publica e Gestao Social","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.21118/apgs.v15i4.14616","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"PUBLIC ADMINISTRATION","Score":null,"Total":0}
引用次数: 0

Abstract

Research objective: Our research seeks to study the gap between attitude and behavior during the pandemic. Considering the stay-at-home behavior as positive, we believed that all aspects of the attitudes would be unfavorable, since staying at home during the pandemic caused a series of discomfort to citizens, which configures an attitude-behavior gap. Theoretical framework: The attitude-behavior gap is a phenomenon widely studied in psychology and marketing. The Theory of Rational Action (Azjen & Fishzbein, 1977) postulates that the individual's behavior derives from his/her attitude. When the individual’s behavior is inconsistent from s/he thinks or feels towards a behavior it is called the attitude-behavior gap. The Theory of Planned Action (Ajzen, 1991) explains the attitude-behavior gap based on the internal or external limitations imposed on the individual. In the present study, the attitude-behavior gap is brought to the context of the new coronavirus pandemic. Methodology: We have developed a survey with 789 Brazilian citizens during the COVID-19 pandemic. Data were analyzed using exploratory factor analysis and descriptive statistics. Based on confirmatory factor analysis, four factors were extracted from the attitude scale, of which two factors represent affective responses (i.e., negative emotions and worry and fear) and two factors represent cognitive responses (i.e., safety and trust). Results: The results confirmed the existence of the gap once individuals presented unfavorable attitudes regarding the behavior on an affective basis. However, the individuals showed favorable attitudes related to the imposed behavior to stay-at-home on a cognitive basis, demonstrating an attitude-behavior consistency, and not an attitude-behavior gap. Originality: The investigation of attitudes towards the “stay at home” behavior in the light of the Theory of Rational Action and the Theory of Planned Action, aiming to identify a possible gap between the attitudes of individuals and the mandatory behavior “stay at home”. Theoretical and practical contributions: As for managerial implications, the research shows the importance of the communication of governments, authorities, professionals, and policy makers to lower the citizens negative feelings and to inspire trust and safety in the society, especially in hard situations.
从大流行的角度调查态度-行为差距;
研究目的:我们的研究旨在研究大流行期间态度和行为之间的差距。考虑到居家行为是积极的,我们认为态度的各个方面都是不利的,因为在疫情期间居家给公民带来了一系列不适,这形成了态度-行为差距。 理论框架:态度-行为差距是心理学和市场营销学中广泛研究的现象。《理性行为理论》(阿赞);Fishzbein(1977)认为个体的行为源于他/她的态度。当个体的行为与他/她对一种行为的想法或感觉不一致时,这被称为态度-行为差距。计划行动理论(Ajzen, 1991)解释了基于施加于个体的内部或外部限制的态度-行为差距。本研究将态度-行为差距置于新冠肺炎大流行背景下。 方法:我们在COVID-19大流行期间对789名巴西公民进行了调查。数据分析采用探索性因子分析和描述性统计。在验证性因子分析的基础上,从态度量表中提取了4个因子,其中2个因子代表情感反应(即消极情绪和担心、恐惧),2个因子代表认知反应(即安全、信任)。 结果:当个体在情感基础上对行为表现出不利态度时,结果证实了差距的存在。然而,在认知基础上,个体对强制在家行为表现出有利的态度,表现出态度-行为的一致性,而不是态度-行为的差距。 独创性:在理性行动理论和计划行动理论的指导下,对“呆在家里”行为的态度进行调查,旨在找出个人态度与强制性行为“呆在家里”之间可能存在的差距。 理论与实践贡献:在管理意义上,研究表明政府、权威机构、专业人士和决策者的沟通对于降低公民的负面情绪和激发社会信任和安全的重要性,特别是在困难的情况下。
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来源期刊
Administracao Publica e Gestao Social
Administracao Publica e Gestao Social PUBLIC ADMINISTRATION-
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