Evaluating Online Learning Performance and Satisfaction of University Students throughout COVID 19 Pandemic: Evidence from Egypt

Abstract

The purpose of this research is to investigate and evaluate elements affecting university students’ satisfaction and performance whilst e-learning throughout the COVID–19 pandemic duration. This study conducted a quantitative methodology in which data collected were from 544 university students using a survey online. The respondents were Business Administration and Accounting students at University of Alexandria, Egypt. The proposed model and hypotheses were analyzed by using structural equation modeling (SEM). The findings indicated that the four integral elements; Quality of lecturer, Course Layout, Prompt feedback, and Student expectations have a significant effect on students’ satisfaction. The performance of the students was also enhanced through students’ satisfaction. The research was carried out over the COVID-19 pandemic period 2020/2021.