Osman M. Karatepe, Emmanuel Twumasi Ampofo, Felicity Asiedu-Appiah, Foster Frempong
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引用次数: 0
Abstract
ABSTRACTOur paper proposed and tested a research model that examined the interrelationships of abusive supervision, on-the-job embeddedness (JE), affective commitment (AC) to the organization, knowledge sharing (KS), and social community at work using time-lagged data gathered from restaurant workers in Ghana. The findings based on PROCESS macro reveal that on-the JE and AC serially mediate the influence of abusive supervision on KS. The detrimental impact of abusive supervision on AC is stronger among restaurant workers with social community at work at low levels. The indirect negative effect of abusive supervision on KS through AC is stronger when restaurant workers’ social community at work is low. The aforementioned important findings and their implications are discussed.抽象的我們的論文提出並測試了一個研究模型,該模型使用時滯模型來檢驗虐待監督、在職嵌入性(JE)、對組織的情感承諾(AC)、知識共享(KS)和工作中的社交社區之間的相互關係。從加納餐館工作人員收集的數據。基於PROCESS宏觀的研究結果表明,on-JE和AC串聯中介了濫用監督對KS的影響。虐待性監督對 AC 的不利影響在工作社交社區水準較低的餐廳員工中更為嚴重。當餐廳員工在工作中的社交社區較低時,透過 AC 進行的虐待性監督對 KS 的間接負面影響更強。討論了上述重要發現及其影響。KEYWORDS: Abusive supervisionhospitality employeesjob embeddednessknowledge sharingorganizational commitmentsocial community at work關鍵字: 濫用監督旅館業員工工作嵌入知識分享組織承諾工作中的社交社區 AcknowledgementsData used in this study came from part of a larger project. Our study had no patient involvement/was unrelated to experiments on humans and animals. Data collection was organized by the second author. Therefore, approval for this type of a survey-based study from a research and publication ethics board was not required in Ghana or at the university where the second author was employed at the time of data collection.Disclosure statementNo potential conflict of interest was reported by the author(s).
ABSTRACTOur paper proposed and tested a research model that examined the interrelationships of abusive supervision, on-the-job embeddedness (JE), affective commitment (AC) to the organization, knowledge sharing (KS), and social community at work using time-lagged data gathered from restaurant workers in Ghana. The findings based on PROCESS macro reveal that on-the JE and AC serially mediate the influence of abusive supervision on KS. The detrimental impact of abusive supervision on AC is stronger among restaurant workers with social community at work at low levels. The indirect negative effect of abusive supervision on KS through AC is stronger when restaurant workers’ social community at work is low. The aforementioned important findings and their implications are discussed.抽象的我们的论文提出并测试了一个研究模型,该模型使用时滞模型来检验虐待监督、在职嵌入性(JE)、对组织的情感承诺(AC)、知识共享(KS)和工作中的社交社区之间的相互关系。从加纳餐馆工作人员收集的数据。基于PROCESS宏观的研究结果表明,on-JE和AC串联中介了滥用监督对KS的影响。虐待性监督对 AC 的不利影响在工作社交社区水准较低的餐厅员工中更为严重。当餐厅员工在工作中的社交社区较低时,透过 AC 进行的虐待性监督对 KS 的间接负面影响更强。讨论了上述重要发现及其影响。KEYWORDS: Abusive supervisionhospitality employeesjob embeddednessknowledge sharingorganizational commitmentsocial community at work关键字: 滥用监督旅馆业员工工作嵌入知识分享组织承诺工作中的社交社区 AcknowledgementsData used in this study came from part of a larger project. Our study had no patient involvement/was unrelated to experiments on humans and animals. Data collection was organized by the second author. Therefore, approval for this type of a survey-based study from a research and publication ethics board was not required in Ghana or at the university where the second author was employed at the time of data collection.Disclosure statementNo potential conflict of interest was reported by the author(s).
期刊介绍:
The mission of The Service Industries Journal is to enhance our understanding of the services sector, service firms, and the efficient management of these entities. Pioneering the field since 1981, we stand as the world's inaugural academic, peer-reviewed journal dedicated to the services sector and service management. Over the years, we have earned a prestigious international reputation for delivering high-quality content and insights.
We enthusiastically invite submissions from researchers worldwide whose studies are grounded in social sciences such as sociology, psychology, economics, law, and politics.