Turnover Intention: is it Influenced by Quality of Work Life and Job Satisfaction as a Mediator?

Abstract

The research aims are to determine the influence of quality of work life on turnover intention, the impact of quality of work life on job satisfaction, the influence of job satisfaction on turnover intention, and the indirect effect of quality of work life on turnover intention through job satisfaction among employees. This study is quantitative research with a population size of 107 employees, and the sample was drawn from the entire employee population. The analytical method used is simple linear regression. The research results indicate a negative and significant partial effect of quality of work life on turnover intention. There is also a positive and significant partial effect of quality of work life on job satisfaction. Furthermore, there is a negative and significant partial effect of job satisfaction on turnover intention. Lastly, there is an indirect effect of quality of work life on turnover intention through job satisfaction. This means that as the level of quality of work life increases, job satisfaction will improve, and either directly or indirectly, turnover intention will decrease.