Digitalization and changes to work organization and management in the Norwegian petroleum industry

IF 2.4 3区工程技术 Q2 ENGINEERING, INDUSTRIAL

Cognition Technology & Work Pub Date : 2023-10-06 DOI:10.1007/s10111-023-00739-1

Kjersti Melberg, Leif Jarle Gressgård

引用次数: 0

Abstract

Abstract This article analyses how implementation and use of digital technologies involve changes in work content, organization, and management in the petroleum industry. This is important, given that the industry is in a phase with mature technology and heavy pressure on efficiency and cost-effectiveness, at the same time as older systems and work processes prevail. The article draws on data acquired through interviews in a number of companies, organizations and specialist teams. The results show that far-reaching digitalization will mean radical changes to the way employees and managers work. The level of success in using digital technologies can be related to the ability to alter the content and form of work and expertise requirements, while retaining trust in technology and coping with uncertainty. A key conclusion is that clarifications related to work processes, roles, and responsibilities between the various actors in the supply chain are the most significant obstacles to successful technology adoption.

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数字化和挪威石油工业工作组织和管理的变化

摘要本文分析了数字技术的实施和使用如何改变石油行业的工作内容、组织和管理。考虑到该行业正处于技术成熟、效率和成本效益压力巨大的阶段，同时旧的系统和工作流程仍然盛行，这一点非常重要。这篇文章借鉴了通过采访许多公司、组织和专家团队获得的数据。结果表明，深远的数字化将意味着员工和管理者的工作方式发生根本性的变化。使用数字技术的成功程度可能与改变工作内容和形式以及专业知识要求的能力有关，同时保持对技术的信任并应对不确定性。一个关键的结论是，与供应链中不同参与者之间的工作流程、角色和职责相关的澄清是成功采用技术的最重要障碍。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Cognition Technology & Work ENGINEERING, INDUSTRIAL-

CiteScore

6.90

自引率

7.70%

发文量

审稿时长

>12 weeks

期刊介绍： Cognition, Technology & Work focuses on the practical issues of human interaction with technology within the context of work and, in particular, how human cognition affects, and is affected by, work and working conditions. The aim is to publish research that normally resides on the borderline between people, technology, and organisations. Including how people use information technology, how experience and expertise develop through work, and how incidents and accidents are due to the interaction between individual, technical and organisational factors. The target is thus the study of people at work from a cognitive systems engineering and socio-technical systems perspective. The most relevant working contexts of interest to CTW are those where the impact of modern technologies on people at work is particularly important for the users involved as well as for the effects on the environment and plants. Modern society has come to depend on the safe and efficient functioning of a multitude of technological systems as diverse as industrial production, transportation, communication, supply of energy, information and materials, health and finance.