Adelina Gnanlet, Christopher McDermott, Muge Yayla-Kullu
{"title":"Impact of Workforce Flexibility on Operating Costs: Empirical Evidence from Healthcare","authors":"Adelina Gnanlet, Christopher McDermott, Muge Yayla-Kullu","doi":"10.1080/10599231.2023.2259254","DOIUrl":null,"url":null,"abstract":"ABSTRACTWith increasing nursing shortages, workforce flexibility is frequently used in hospitals. Commonly referred to as “mobility flexibility” or “floating,” this type of workforce flexibility cross-trains and re-deploys nurses to the short-staffed hospital units. Using panel data across three years, we empirically show that mobility flexibility has a U-shaped effect on operating costs. It is very helpful in reducing costs at first. However, beyond an infliction point, the benefit of mobility flexibility diminishes. Managers should encourage limited employee movement outside their units and provide a mechanism to capture the knowledge gained during their re-deployments.KEYWORDS: Health care servicesworkforce flexibilitynursingcross-training AcknowledgmentsThe authors would like to thank Dr. Luv Sharma for his valuable contributions to this project.Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1. We are unable to identify the state that is dropped from the final dataset, because of deidentification by ANA associates.","PeriodicalId":15043,"journal":{"name":"Journal of Asia-Pacific Business","volume":"111 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-09-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Asia-Pacific Business","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/10599231.2023.2259254","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 0
Abstract
ABSTRACTWith increasing nursing shortages, workforce flexibility is frequently used in hospitals. Commonly referred to as “mobility flexibility” or “floating,” this type of workforce flexibility cross-trains and re-deploys nurses to the short-staffed hospital units. Using panel data across three years, we empirically show that mobility flexibility has a U-shaped effect on operating costs. It is very helpful in reducing costs at first. However, beyond an infliction point, the benefit of mobility flexibility diminishes. Managers should encourage limited employee movement outside their units and provide a mechanism to capture the knowledge gained during their re-deployments.KEYWORDS: Health care servicesworkforce flexibilitynursingcross-training AcknowledgmentsThe authors would like to thank Dr. Luv Sharma for his valuable contributions to this project.Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1. We are unable to identify the state that is dropped from the final dataset, because of deidentification by ANA associates.
期刊介绍:
Present circumstances underscore the need to improve the understanding of conducting business with and within the Asia-Pacific countries. The Journal of Asia-Pacific Business™ provides a blend of cutting-edge knowledge and practical applications on business management and marketing strategy. In the Journal of Asia-Pacific Business™, you will find articles and feature sections that provide a pragmatic view of the business environment in this dynamic region. This essential resource offers readers a good blend of descriptive, conceptual, and theoretical articles dealing with current topics.