INFLUENCE OF TECHNOLOGICAL FACTORS ON ORGANIZATIONAL PERFORMANCE OF INSURANCE COMPANIES IN SOMALIA

Strategic Journal of Business & Change Management Pub Date : 2023-09-16 DOI:10.61426/sjbcm.v10i3.2723

IBRAHIM MOHAMED AHMED, GLADYS KITUKU, MICHAEL KIAMA

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Abstract

This study established the influence of technological factors on organizational performance of insurance companies in Somalia. The study incorporated innovation theory. A descriptive research design was employed to meet the study's research objective. The study focused on five insurance companies in Somalia, namely Takaful Insurance of Africa, Umma Insurance Brokers, Amana Insurance, Baraka Insurance, and Som-Takaful Insurance. A total of 73 respondents, including Chief Executive Officers, heads of departments, and their assistants were interviewed. Due to the study's small sample size, a census approach was used, and structured questionnaires were distributed to the sampled population. Quantitative data was analyzed objectively using the Statistical Package for Social Sciences. Various descriptive statistical methods, such as frequency distribution tables and percentages, were used to examine and summarize the study's findings. Correlation analysis and multiple regression analysis were utilized to determine the relationship between the independent variables and the dependent variable, as well as the effect of strategic determinants on the organizational performance of insurance businesses in Somalia. Model significance was determined using F-tests and Analysis of Variance (ANOVA) at a 95 percent confidence level. The researcher strictly adhered to research ethics throughout the study. The analysis revealed that the technological factors under investigation had a positive and statistically significant relationship with organizational performance of insurance companies in Somalia. Consequently, the study concluded that the organizational performance of insurance companies in Somalia was influenced by technological factors. Key Words: Technology, Insurance Companies in Somalia CITATION : Ahmed,I. M., Kituku, G., & Kiama, M. (2023). Influence of technological factors on organizational performance of insurance companies in Somalia. The Strategic Journal of Business & Change Management, 10 (3), 523 – 532.

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技术因素对索马里保险公司组织绩效的影响

本研究确定了技术因素对索马里保险公司组织绩效的影响。该研究纳入了创新理论。采用描述性研究设计来满足研究的研究目标。这项研究的重点是索马里的五家保险公司，即非洲回教保险公司、Umma保险经纪公司、Amana保险公司、Baraka保险公司和som -回教保险公司。共采访了73名受访者，包括行政总裁、部门主管及其助理。由于本研究样本量小，采用人口普查方法，对抽样人群发放结构化问卷。使用社会科学统计软件包对定量数据进行客观分析。使用各种描述性统计方法，如频率分布表和百分比，来检查和总结研究结果。利用相关分析和多元回归分析来确定自变量与因变量之间的关系，以及战略决定因素对索马里保险业务组织绩效的影响。采用f检验和方差分析(ANOVA)确定模型显著性，置信度为95%。研究者在整个研究过程中严格遵守研究伦理。分析显示，所调查的技术因素与索马里保险公司的组织绩效有积极的和统计上显著的关系。因此，研究得出结论，索马里保险公司的组织绩效受到技术因素的影响。关键词:技术;索马里保险公司M.， Kituku, G.， &;Kiama, M.(2023)。技术因素对索马里保险公司组织绩效的影响。商业战略杂志;管理学报，2010(3)，523 - 532。

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Strategic Journal of Business & Change Management

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