LEADERSHIP AND WORK ENVIRONMENT STRATEGIES ON PERFORMANCE OF GENERATION Z IN KENYA POWER AND LIGHTING COMPANY IN NAIROBI CITY COUNTY, KENYA

ZIPPORAH ANYANGO OGINGA, FELISTUS MAKHAMARA, PhD
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Abstract

Kenya Power and Lighting being the major distributor of electricity in Kenya is anticipated to make supernormal profits. However, its performance has been on a decline since 2018 and this has led to lack of attractiveness leading to mass resignation of young employees. The dilemma most it faces today is how to retain this recent generation. Therefore, this study investigated the effect of leadership and work environment on performance of Generation Z in Kenya Power and Lighting Company in Nairobi City County Kenya. This study was anchored on the Human Capital Theory and Herzberg Two Factor Theory. The research adopted descriptive research design. The study population involved employees of Kenya Power and Lighting. The number of employees targeted were 200. The study used simple random sampling technique. The study obtained data through primary sources using semi-structured questionnaires. A pilot study was carried out which was done on 5% of the sample and this helped to test the validity and reliability of the research instrument. The data collected was analyzed using Statistical Package for Social Sciences (SPSS) which formulated a multiple regression model that illustrated the relationship between the independent and dependent variables. The study found that leadership and work environment had a positive significant influence on the performance of generation Z employees at Kenya Power and Lighting. The study concluded that Leaders have a profound impact on their overall work environment and that they create an atmosphere of trust and respect, which in turn fostered creativity and collaboration. Praising employees for good work can help foster a positive work environment for all. A leader needs to be able to identify potential problems early on and deal with them to avoid costly mistakes. Maintaining a level of empathy, respect and understanding between all employees can help foster collaboration and make team members heard, supported and valued at the workplace which improves work environment and hence performance. Key Words : Leadership, work environment and Employee performance CITATION : Oginga, A . Z., & Makhamara, F. (2023). Leadership and work environment strategies on performance of generation Z in Kenya Power and Lighting Company in Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 10 (4), 77 – 89. http://dx.doi.org/10.61426/sjbcm.v10i4.2736
肯尼亚内罗毕市县电力照明公司z世代绩效的领导力和工作环境策略
肯尼亚电力和照明公司是肯尼亚主要的电力分销商,预计将获得超常规的利润。然而,自2018年以来,其业绩一直在下降,这导致缺乏吸引力,导致年轻员工大量辞职。如今,中国面临的最大困境是如何留住这一代人。因此,本研究在肯尼亚奈洛比市郡的肯尼亚电力照明公司调查了领导和工作环境对Z世代绩效的影响。本研究以人力资本理论和赫茨伯格双因素理论为基础。本研究采用描述性研究设计。研究对象包括肯尼亚电力和照明公司的雇员。目标员工人数为200人。本研究采用简单的随机抽样技术。本研究通过使用半结构化问卷的第一手资料获得数据。对5%的样本进行了初步研究,这有助于测试研究工具的有效性和可靠性。收集的数据使用SPSS (Statistical Package for Social Sciences)进行分析,并建立了一个多元回归模型来说明自变量和因变量之间的关系。研究发现,领导力和工作环境对肯尼亚电力照明公司Z世代员工的绩效有显著的正向影响。研究得出的结论是,领导者对他们的整体工作环境有着深远的影响,他们创造了一种信任和尊重的氛围,反过来又培养了创造力和合作精神。表扬工作出色的员工有助于为所有人营造积极的工作环境。领导者需要能够及早发现潜在的问题并加以处理,以避免代价高昂的错误。在所有员工之间保持一定程度的同理心、尊重和理解,有助于促进合作,使团队成员在工作场所得到倾听、支持和重视,从而改善工作环境,从而提高绩效。关键词:领导力,工作环境,员工绩效Z。,,Makhamara, F.(2023)。肯尼亚奈洛比市县电力照明公司Z世代绩效的领导与工作环境策略。商业战略杂志;变革管理,10(4),77 - 89。http://dx.doi.org/10.61426/sjbcm.v10i4.2736
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