The Effect of Employee Engagement on Employee Performance in Ghana's MSMEs Sector During Covid-19: The Moderating Role of Job Resources

Q3 Social Sciences

Journal of Social Science Education Pub Date : 2023-05-13 DOI:10.46799/jss.v4i3.453

Daniel Nkansah, Raymond Gyimah, James Kwasi Annan, Daniel Agyemfour-Agyemang Sarpong

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引用次数: 0

Abstract

Micro, small and medium enterprises (MSMEs) across the globe have been the major victims of the COVID-19 pandemic, which has plunged the business world into a serious crisis. However, Employee Engagement (EE) has been labeled as an essential nutrient that organizations need in order to survive in these turbulent times. This study was to examine the effect of EE on Employee Performance during the COVID-19 pandemic and how this relationship is moderated by job demands. The study used a sample size of 395 respondents who were chosen from a variety of MSMEs via a convenience sampling method. The study used a survey questionnaire approach as the main method for collecting primary data. The result of the correlation analysis showed that there was a significant relationship between EE and employee performance. It was revealed that job resources moderated the relationship between EE and employee performance. Finally, the result showed that job resources had a significant effect on EE. Thus, it can be concluded that, in the face of COVID-19, EE is a significant predictor of the performance of employees in the MSMEs sector.

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新冠肺炎期间加纳中小微企业员工敬业度对员工绩效的影响:工作资源的调节作用

全球中小微企业是新冠肺炎疫情的主要受害者，使企业界陷入严重危机。然而，员工敬业度(EE)已被视为组织在动荡时期生存所必需的营养物质。本研究旨在研究2019冠状病毒病大流行期间情感表达对员工绩效的影响，以及工作需求如何调节这种关系。该研究使用了395名受访者，他们通过方便的抽样方法从各种中小微企业中选择。本研究采用问卷调查法作为收集原始数据的主要方法。相关分析结果显示，情感表达与员工绩效之间存在显著的相关关系。研究发现，工作资源对情感表达与员工绩效之间的关系具有调节作用。最后，研究结果表明，工作资源对情感表达有显著影响。因此，可以得出结论，面对COVID-19，情感表达是中小微企业部门员工绩效的重要预测指标。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Social Science Education Social Sciences-Education

CiteScore

1.50

自引率

0.00%

发文量

审稿时长

36 weeks

期刊介绍： The Journal of Social Science Education (JSSE) was founded in 2000 in order to offer the disciplines in the field of social science education a representative scholarly publication. The journal represents a sophisticated image that is characterised by its theory and research orientation, interdisciplinary approach, internationalism and originality as well as by a rigorous anonymous peer review. Theory and research orientation: The Journal of Social Science Education (JSSE) is a theory and research oriented journal of social science education and related disciplines and field. Theoretical discussions on education, teaching and learning and related empirical research are its centre of interest. Of course, scholarly perspectives on practices of teaching and learning and the discussion of policies, empirical results, and research methods are included. Interdisciplinary approach: The JSSE promotes the dialogue among the disciplines of social science education and between them and the social sciences. It is committed to the ideas of cooperation and interdisciplinary research. Therefore, the editors of the JSSE prefer topics which are rele-vant for more than one specialist discipline of social science education or social sciences. Internationalism: The JSSE offers a forum for the dialogue across national borders and puts a particular stress on a European perspective and on research on and practices of European countries. That is why the journal prefers themes that are of multinational or supranational, especially European relevance and papers that deal with topics related to the diverse discourses in Europe. Originality: In addition, the JSSE prefers contributions that stimulate and enrich the scholarly discourse through their originality and innova-tiveness, e.g. by developing new concepts, applying unconventional methods or exceeding the borders of conventional discourses...