Influence of Strategic Implementations on Performance of Organizations in Rwanda: A Case Study of Water and Sanitation Corporation (WASAC)

Abstract

The general objective of this study was to assess the influence of strategic implementation on the organizational performance in Rwanda. The specific objectives of the study were to determine the influence of the strategy implementation on the timely goal’s achievement of WASAC, assess the effect of the strategy implementation on employees’ commitment in WASAC and analyze the contribution of the strategy implementation on internal process performance in WASAC.  The study was anchored on resource-based theory, the agency theory and the balanced scorecard model. The study adopted the descriptive research design. The study population comprised of 135 employees of WASAC/Head Office. Using stratified sampling technique, a sample size of 101 respondents was established through Slovin formula, and a 100% response rate was obtained.  The researcher used primary data in this study. A closed end questionnaire was utilized. The study used a descriptive research design and correlation analysis to understand general trends, and multiple regression for hypothesis testing, all analyzed through SPSS 26 software. The results of correlation analysis showed that there is a positive and significant relationship between the strategy implementation and Timely goals achievement (r=0.721 and sig=0.00<0.01), Employees’ commitment (r=0.758 and sig=0.00<0.01), and internal process efficiency (r= (0.701 and sig=0.00<0.01). Multiple regression analysis revealed that strategy implementation variables contribute 60.84% of the timely goals achievement, 53.3% of the employee commitment, and 58% of the Internal process efficiency in WASAC Ltd. Based on the hypotheses testing within ANOVA, all null hypotheses were rejected at 5% level of significance due to the fact that the results indicated that there is positive and significant effect of strategy implementation on performance of WASAC. The study recommended that WASAC implement mechanism which should ensure that it adapts quickly its budget on evolving changes occurring while implementing its strategy, and that it enhances more its strategic implementation so that they ensure it reaches its goals within specified time frames. The study also recommends that WASAC Ltd prioritize the three identified independent variables: resource allocation, strategic leadership, and strategy evaluation systems, in their strategy implementation process. The strategy evaluation systems should also be continually updated and refined. Keywords: Strategic Implementations, Performance of Organizations, Water and Sanitation Corporation (WASAC), Rwanda