WHAT WAS THE COVID-19 PANDEMIC’S IMPACT ON HUMAN RESOURCE MANAGEMENT AND WORK? AN INTEGRATIVE LITERATURE REVIEW

IF 0.5 4区 管理学 Q4 BUSINESS
Michael Joseph Presti, Diego Costa Mendes
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引用次数: 0

Abstract

ABSTRACT Considering the pandemic's wide-ranging impacts, this study examined how the literature addressed its effects on work, human resource management (HRM), and organizations. Sixty-four articles published between January 2020 and March 2022 were systematically selected for this bibliographic review. A thematic content analysis was conducted, categorizing the most frequently discussed topics into three argumentative categories: work and workers, HRM, and organizations. These categories revealed convergences, divergences, and gaps in the literature, leading to the conclusion that values such as autonomy, flexibility, and communication were essential across all three categories. Telework emerged as the predominant work modality, requiring profound adaptations to HRM processes. Notably, geographic, socioeconomic, and demographic factors influenced teleworkers' assessments and productivity, warranting further investigation. The pandemic underscored a paradigm shift in recruitment and professional categorization, highlighting the importance of adaptable proficiencies in remote work, encompassing both technical and interpersonal skills, during and after the crisis. Lastly, organizations responded by strengthening flexible and empathetic organizational cultures capable of withstanding the biopsychosocial pressures experienced by workers during the pandemic.
COVID-19大流行对人力资源管理和工作的影响是什么?综合文献综述
考虑到大流行的广泛影响,本研究考察了文献如何解决其对工作、人力资源管理(HRM)和组织的影响。系统地选择了2020年1月至2022年3月期间发表的64篇文章进行书目审查。我们进行了主题内容分析,将最常讨论的主题分为三类:工作和工人、人力资源管理和组织。这些类别揭示了文献中的趋同、分歧和差距,从而得出结论,即自主性、灵活性和沟通等价值观在所有三个类别中都是必不可少的。远程办公成为主要的工作方式,需要深刻适应人力资源管理流程。值得注意的是,地理、社会经济和人口因素影响了远程工作者的评估和生产力,值得进一步调查。大流行凸显了招聘和专业分类的模式转变,强调了危机期间和危机之后远程工作的适应性熟练程度,包括技术和人际关系技能的重要性。最后,各组织的应对措施是加强灵活和富有同情心的组织文化,使其能够承受大流行病期间工人所承受的生物心理社会压力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
1.30
自引率
12.50%
发文量
78
审稿时长
32 weeks
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