Determining the Effect of Software Project Managers' Skills on Work Performance

Abstract

This study investigates the factors influencing project managers' work performance, including decision-making, analytical, technical, interpersonal, and communication skills, with emotional intelligence as a potential moderator. Conducted within the Pakistani software industry, a comprehensive field survey using a well-designed questionnaire ensured reliable and valid data collection. The statistical findings confirm the positive impact of all five skill sets on project managers' work performance. Notably, emotional intelligence moderates the effects significantly for communication, interpersonal, and analytical skills. This research provides valuable insights into the critical attributes shaping project managers' effectiveness, offering a unique perspective by considering emotional intelligence as a potential enhancer or inhibitor of these skills' impact on work performance.