Speaking up as a working carer: working carers’ use of voice and struggles for representation in the workplace

Abstract

Many studies have discussed the challenges of reconciling work and care, but few address the role of carers’ voice in advocating for, and facilitating access to, workplace support. Drawing on qualitative case studies of three large UK organisations, we examine the role of working carers’ voice in the development of a carer’s leave policy at work. Findings indicate that working carers’ voice is shaped by various factors, including available voice mechanisms; workers’ perceptions of their care responsibilities; and stigma, work processes and inequalities. Research implications indicate the need for a more effective representation of working carers through voice channels at work.