Analysis of the types and effects of possible errors in the implementation of ecological reusable packaging into e-commerce using FMEA

IF 1 Q4 ENVIRONMENTAL STUDIES
Daniel Tokarski, Urszula Motowidlak
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Abstract

One of the most important features of the e-commerce logistics process is its reliability. It is obtained by properly planning the process and then ensuring its course is in accordance with the developed plan and all procedures. As the data show, most problems appear at the stage of designing and preparing products and processes for implementation. Detecting potential causes of non-compliance can help prevent unwanted events from occurring. The aim of the article is to identify and assess the risk for the process and product in terms of the possibility of using reusable packaging in e-commerce logistics services provided by ARVATO Polska Sp. z o. o. with its registered office in Warsaw, taking into account preventive and corrective actions in relation to the risk. Through the use of research methodology in the form of risk mapping, 13 potential risk factors were identified, and recommendations were formulated to avoid and mitigate the effects of disruptions. Among the identified risk factors, the quality of the packaging itself, including the appropriate packaging material and the level of packaging flexibility, turned out to be the most important. The conclusions of the study may have practical applications to improve the functioning of cost-effective and environmentally friendly e-commerce logistics. The importance of these analyses increases in the assessment of innovative solutions that can be considered as the use of ecological returnable packaging in e-commerce logistics. Their goal is to identify and eliminate possible packaging failures on the market.
利用FMEA分析电子商务中生态可重复使用包装实施过程中可能出现的错误类型及影响
电子商务物流过程的一个重要特征是其可靠性。它是通过正确规划过程,然后确保其过程与制定的计划和所有程序相一致而获得的。数据显示,大多数问题出现在设计和准备实施的产品和流程阶段。检测不合规的潜在原因可以帮助防止不想要的事件发生。本文的目的是识别和评估在ARVATO Polska Sp. z . o.与其在华沙的注册办事处提供的电子商务物流服务中使用可重复使用包装的可能性方面的过程和产品的风险,同时考虑到与风险相关的预防和纠正措施。通过采用风险图形式的研究方法,确定了13个潜在的风险因素,并制定了建议,以避免和减轻中断的影响。在确定的风险因素中,包装本身的质量,包括合适的包装材料和包装的灵活性水平,是最重要的。本研究的结论可能对改善具有成本效益和环境友好型的电子商务物流的运作具有实际应用价值。这些分析的重要性在创新解决方案的评估中增加,这些解决方案可以被认为是在电子商务物流中使用生态可回收包装。他们的目标是识别和消除市场上可能出现的包装故障。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
0.70
自引率
25.00%
发文量
47
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